H&R Block tax professionals are knowledgeable and can handle all your tax needs to maximize your refund. Customers can set up an appointment at their local tax preparation office or work with a tax consultant remotely. The company prioritizes the well-being of the community by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. For remote services, customers can use the Digital Drop-Off service to upload their documents and work with a tax pro. Clients praise the transparency and expertise of H&R Block's tax professionals, who search for additional deductions. Customers feel well-cared for, with one client mentioning that a tax pro brought paperwork out to the car so their child could finish a nap. While the service is generally efficient, with one client's taxes completed quickly, some customers have experienced delays in communication and progress updates. Overall, H&R Block provides comprehensive tax preparation services with a focus on customer care and safety.
This is the second year coming to the Lake Stevens branch. It has been absolutely wonderful! Bernadette is so kind and patient! She’s family now!!! Thanks for everything!
February 2026
Ruben Orosco was friendly and helped with questions. Very knowledgeable and we hope to see him again next year!
May 2024
Took the stress off of me when it came to stocks and crypto. Pleasant experience over all.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
