Victra is the local Verizon Authorized Retailer in Lake Stevens, WA, striving to create the best possible experience. The staff are very friendly, helpful, knowledgeable, and dedicated. Reviews describe the service as great, absolutely lovely, and outstanding, with consultants being very personable, professional, pleasant, super nice, and very informative. They are quick to set up new phones, answer questions, explain everything, explore all options, and go above and beyond to help. Customers report pleasant interactions, feeling good and happy about purchases, and appreciate help with upgrading, transferring phones, and saving money on bills. The store offers a full range of wireless devices, accessories, and device protection.
Associates are courteous, knowledgeable, and proficient. It’s convenient for stopping in to receive answers to your questions with follow through of reliable services.
July 2024
All the staff were very friendly and helpful. We really appreciated the way Evan answered our questions and explained everything to us. It was a very pleasant interaction and we left feeling good about our purchase.
June 2024
Trey was absolutely lovely! She was very personable, set up my new phone quickly and she helped to save me money on my monthly bill! She made me feel so happy to be with Verizon. We need 10 more of her!
