Metro by T-Mobile provides excellent customer service, as highlighted by multiple reviews from satisfied customers. The staff, particularly Keona and Nevaeh, are praised for their professionalism, knowledge, and patience. They help customers with various issues, from activating new SIM cards to phone upgrades, ensuring that everyone feels comfortable and informed, regardless of their technical knowledge. Customers appreciate the time the employees take to answer questions and solve problems without hassle. The positive experiences reported at this location make it a highly recommended choice for anyone in need of mobile services. Overall, Metro by T-Mobile stands out for its outstanding service and helpful staff, leaving customers happy and eager to return.
I love Metro Pcs. Yesterday I went in and Mohamed was the absolute BEST!!! In my opinion he deserves a raise. I've done my service for at least 20yrs. And I'm happy I recommend Metro Pcs to everyone. Especially Mohamed!!! Lakewood Town Center. This is the man.
March 2025
Keona was fantastic, highly recommend this location and keona for service very patient and helpful
April 2024
The two lady's that help me with my phone. They are the best they never make you feel stupid when you don't know something and when it comes to the tablets phones I know nothing I didn't even know what snap chat is I am learning
