Verizon’s Lakewood store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or order online for convenient pickup, same-day delivery, or free 2-day shipping. Many reviews highlight positive experiences with staff, noting quick and efficient service. One customer appreciated how a staff member quickly resolved a phone issue in under an hour after hours of phone support. Others praised the helpfulness of the store managers and employees, describing them as understanding, kind, patient, and thorough. The store provides excellent customer care, including assistance with bill payments, device replacements, and advice on benefits as a Verizon customer. Notably, customers have been impressed with the affordable insurance plans that cover screen repairs and replacements at little or no cost, often with quick service, including house visits for repairs. However, some mention that Verizon’s cell reception has declined and that the prices are high, leading to considerations of switching carriers. Overall, the Lakewood Verizon store is known for friendly, helpful staff and efficient service, making it a reliable choice for many customers despite some concerns about coverage and pricing.
nick helped us with a really complicated situation where i’m trading in a device with a dealer account and was determined on getting it all squared away 💯😎
January 2026
Excellent help and information. He helped me thru it and answer my questions.
October 2025
I didn’t get my stuff from this story originally, it was a nightmare of an online issue— but the Lakewood Verizon store got my account mostly fixed up and running.
They also added a SIM card on for me once and got a number running for me
