Transmission Repair in Lakewood, WA

“5/5, highly recommend, this will be my go-to shop!!I brought my 07 Honda Civic to this shop because I had a leaky sunroof and windshield. The owner, Mark, and front office person, Bethany, were incredibly friendly, helpful, and understanding. They kept me very well informed of the procedures they were doing, let me know what the "must do" vs "can do later" fixes were, and were very clear about costs of things. Also, there was absolutely NONE of that cliché "you're a woman in an auto shop, so I'll talk down to you or make you feel less than" stuff. (That may seem like a small thing, but women will tell you it's a big deal.)I picked up my car yesterday, and I am absolutely thrilled with the work. They even found a couple of things the previous owner had left behind under the seats that I had missed (purchased about 16 months ago)! I plan to take my car back when their seasonal detail shop is open, and my partner will be bringing their car in for some tune-up work. Mark & Co have a "our customers are honest, hardworking folks, so we're gonna do right by them" mentality, and it clearly shows in how they talk with folks and the work they do.”

“Kirsty at the front desk honestly rebuilt, transmissions, too, which I was shocked at, but she’s been there 35 years. I investigated this company a lot before I had My Transmission pretty much totally rebuilt. They were local company. I could’ve got a rebuilt transmission much less, but they would have to ship it and I would have to install it and I didn’t want to go through that. Honestly, would’ve been a little bit more money if I did that. But they did rebuild my transmission. I thought I had a problem with it. I did everything executed everything exactly as the warranty. And again, Christie was very nice about making this happen because I was rushing to Las Vegas to see my children before Christmas. She found me a place in Idaho that would give me my 500 mile warranty. I had a problem and I thought it was the transmission because it was banging very hard and when I took it back to them under the warranty. They were very nice we drove around and he said it was a misfire on cylinder 1 Five and eight. Everything in the transmission was working perfectly, so I would absolutely recommend them”

“Dave was very communicative through the entire process. I brought my car in For a code that had been reading for about a year for emissions. They even replaced a passenger side seat switch that I mentioned at the front desk while dropping off the car. They replaced all of my spark plugs.I dropped my car off midday Monday and I was called the very next day to pick it up. They were very informative. Let me know all of the details about my car and I recommend them 100%. Their prices were extremely reasonable. Moving forward I will bring my car to them anytime I am needing anything. Overall, excellent customer service.”

“Did a good job on truck repair timely, professional, price didn't bite too. 4 stars because they need to work on customer service. We let people know we will pay with EFS upfront. They didn't had blank check so threaten us to hold truck hostage till we get one.”

“The woman in the office today lost business because of her stank face and attitude! 6/22/2026 @ 11:10am!

Thank you! The mechanics were obsessed with the new trans and they said it was five star so a week later I’m changing my review! You came through and excelled!”

“Very friendly and great customer service. Got my car in and out on the same day. Also, I forgot my water bottle inside and they ran out to get it to me. Thank you!!”

“I called and asked about bringing my car in for a stripped fill plug for my transmission I'm at the owner when I came in it was very kind very caring he walked me through the procedure and inquired with me what exactly I was trying to do, being the self mechanic that I am. I was in and out in less than 30 minutes it was smooth, painless and I left more knowledgeable than when I came In. AND now , when I screw up my self mechanic attempts he's aware of what I need to do in the future . I would definitely recommend this place. Fast , clean, knowledgeable, helpful and good mechanics.”