Xfinity Store by Comcast Branded Partner
Internet Service Providers
Hours:
5605 Lakewood Towne Center Boulevard Southwest Ste A, Lakewood WA 98499
Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store in Lakewood provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security, and handles payments and equipment exchanges. Reviews highlight that the store's staff is quick, friendly, attentive, and professional. Customers report receiving excellent, knowledgeable, and respectful service, with agents thoroughly explaining plans, pricing, and services. Staff are noted for making a potentially stressful process easy and enjoyable, resolving issues efficiently and providing great deals. The in-person service is strongly contrasted with customers' frustrating experiences with the company's AI online chat and telephone systems, which are described as awful and ineffective. While some express broader issues with Xfinity as a company, the store's employees are consistently praised for their professionalism and ability to deliver satisfaction.
Most Recent Reviews
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October 2026
Danny did a great job in helping me out by providing the best customer service he had to offer! 10/10 would recommend Danny
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October 2026
It’s not what I was expecting from here, the service, is it new staff? Cause I don’t know even know where to begin.
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September 2026
Typical Comcast store wait time was fairly long even though I was just there to return equipment.
More Comments(117)
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