Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
5605 Lakewood Towne Center Blvd SW Ste A, Lakewood WA 98499 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store in Lakewood provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security, and handles payments and equipment exchanges. Reviews highlight that the store's staff is quick, friendly, attentive, and professional. Customers report receiving excellent, knowledgeable, and respectful service, with agents thoroughly explaining plans, pricing, and services. Staff are noted for making a potentially stressful process easy and enjoyable, resolving issues efficiently and providing great deals. The in-person service is strongly contrasted with customers' frustrating experiences with the company's AI online chat and telephone systems, which are described as awful and ineffective. While some express broader issues with Xfinity as a company, the store's employees are consistently praised for their professionalism and ability to deliver satisfaction.
Most Recent Reviews
July 2026
Michael helped us out and he was the best! From the moment we walked in, he made us feel comfortable. He was super professional and helped us get our new internet set up. If you come to this location, ask for Michael!
December 2025
Mr. Christoph assisted me with getting internet service for my residence and answered all my questions that I had. In detail he explained what I was signing up for and provided excellence service for which I can confidently recommend to the next. Thank you!
August 2025
Can't actually talk to a normal human these days have to talk to a automated robot that doesn't help very well just make it so we can call the actual store plz
More Comments(103)
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