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January 2024 by Billy Joe Brewer III
I did not end up buying anything from the store because they didn’t have that large of reflection of Welding supplies, but I wanted to leave a positive review because the interactions I had with all three employees were positive and helpful. Herb was great and Ariel was helpful and I didn’t catch the other guys name but he was standing right next to her stocking shelves, and all three of them were polite, friendly, and you don’t find that very often nowadays, and even though they didn’t have what I needed, they directed me to where I could find it!!! Thanks you guys five stars to you!!!!!
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October 2023 by L Bee
The manager in liberty lake is very demeaning and rude- the assistant manager and him aren’t in the same page- they hassle you over craftsman’s warranty and the assistant manager said he WOULD warranty it, then the manager said he absolutely will NOT warranty our broken craftsman tool. We will be reporting this business to craftsman, as this is against their vendor policy as well.. shame on you, for allowing this manager to represent your company.
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October 2023 by Lyndzie Blanton
The manager in liberty lake is very demeaning and rude- the assistant manager and him aren’t in the same page- they hassle you over craftsman’s warranty and the assistant manager said he WOULD warranty it, then the manager said he absolutely will NOT warranty our broken craftsman tool. We will be reporting this business to craftsman, as this is against their vendor policy as well.. shame on you, for allowing this manager to represent your company.
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September 2023 by Amy Ainslie
As a DM in the retail world I struggle with the lack of customer service in this location. I live less than a mile away and would rather drive to the PF location if possible. I greet them when walking in and never get a response back. It should be them greeting their customers, without us…you don’t have a job. The older gentleman that wears the “quickie” name tag shouldn’t be a closer, they shut the open sign off 30 minutes before closing and act as though we are an inconvenience for stopping by to pick up screws. On a previous visit I watched him count down and close the tils, then when my husband was ready to make his purchase we were told the registers were down. Of course they are, I watched you count them down and close them. There were still people in there shopping, he told us all to leave that he couldn’t ring us up. Then tonight we walked in, grabbed a small box of screws at 6:26pm, and he told us to make our purchases quickly. It’s such a beautiful store and in a great location but the team needs coached on customer service.
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September 2023 by Brose' Family Variety Show
I recently visited Ace Hardware Liberty Lake while staying at a local RV park. I was escaping the fires at Coeur d'Alene and needed to find some supplies to fix my RV. The staff at Ace Hardware were very helpful and friendly. They were able to find everything I needed, and even gave me some helpful advice.I was impressed with the wide variety of products that Ace Hardware carries. They have everything from basic tools and hardware to more specialized items like RV parts and supplies. I also appreciated the fact that they were willing to order items that they didn't have in stock.Overall, I had a great experience at Ace Hardware Liberty Lake. I would definitely recommend this store to anyone looking for a helpful and friendly hardware store with a wide variety of products.Rating: 5 out of 5 starsPros:Helpful and friendly staffWide variety of productsWilling to order items that they don't have in stockCons:None that I could findOverall:I highly recommend Ace Hardware Liberty Lake to anyone looking for a great hardware store. They have everything you need, and the staff is always willing to help.
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June 2023 by Bill Jordan
Best ACE Hardware in the Spokane area.
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June 2023 by abbie allbee
Great gardening section
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June 2023 by Jim T
What a diverse selection of stuff! Off the main drag, so you don't realize they are there.
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June 2023 by M Norman
Clean and new helpful staff
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May 2023 by Lowell Stobbe
Welcome to the neighborhood, you'll be as handy as a handle on a shovel !
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May 2023 by Colleen McCracken
Yesterday I went into Ace Hardware and apparently my wallet fell out of my purse I didn't know it was missing till that evening when I got a text from them.. I went to get it the next morning they were so kind I wanted to leave them a reward but they wouldn't take anything. I had all my credit cards in there and had just gotten money for graduation gifts so you know they are so helpful and honest a great place to shop.
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May 2023 by The morrigan
Definitely would shop at this store instead of the next closest one, the one on sprague and sullivan. The prices are significantly cheaper , the service is better , the store is just generally less run down and the people who own this store are actually local to the community and seem like they do a lot for it ! And who can forget there amazing assortment of stickers !
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May 2023 by Jeff F. Olson
ACE is the place! Always SO HELPFUL.
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May 2023 by Cathy Foubert
Went to their grand opening the radio station they had there leave something to be desired they weren't doing anything just standing around why didn't they play dance music you're uplifting music to get people in the mood to go in and shop and I just was very disappointed I hope they didn't have to pay that much I wouldn't hire
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May 2023 by Lisa Wilson
Everyone is friendly!!
