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November 2023 by Washington202
Very fair honest and kind all around great place to get your oil changed. Always recommend to everyone. Keep up the great service.
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October 2023 by Donald Shore
My 80 year old mother took her car there and they left a couple of clips out that hold the skid plate on. It came loose while she was on the freeway and had her worried. She took it to the dealer and got it fixed so no harm. Attention to detail!
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September 2023 by Hailey Schmedtje
Always an amazing experience! Super friendly staff and they do great work. Thank you!
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September 2023 by Gabriel Fennema
This place is awesome. If you at all value your time, you’ll just swing through here. Nice people who don’t try and upsell you on 100 different things. Just a good quick oil change.
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August 2023 by Malik Martin
These guys do everything during an oil change, windows, tire psi, top off of window wash, and other fluids. I had to take a couple of my vehicles here!! All at a low price. About half of what I would pay elsewhere. Plus it's family ran with everyone smiling. Liberty Lake has some quality businesses and this is one of them.
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August 2023 by Katie Smith
Was a faithful customer with this place for a few years, the owner and his son tried looking at my vehicle that had a small coolant leak and the son squeezed a hose breaking it worse. (I called early the next morning when i woke up from my neighbor telling me there was a HUGE puddle under my new car)to talk about it and the owner cussed me out and hung up on me. HORRIFIC customer service! Will NEVER GO BACK, THEY WILL BREAK THINGS IN YOUR CAR ADMIT IT AND CUSS YOU OUT AND HANG UP ON YOU. Spent Hundreds on transmission fluid flushes with this business as well as upgraded oil changes. DON'T TAKE YOURE VEHICLE HERE!
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August 2023 by Amber skye
Great people and super quick service at great prices. I will definitely be back
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August 2023 by Amanda G.
Bad service & owners has a fowl mouth. If they break something they won't fix it even if it there fault. Unsafe environment
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August 2023 by Katie S.
Was a faithful customer with this place for a few years, the owner and his son tried looking at my vehicle that had a small coolant leak and the son squeezed a hose breaking it worse. I called to talk about it and the owner cussed me out and hung up on me. HORRIFIC customer service! Will NEVER GO BACK, THEY WILL BREAK THINGS IN YOUR CAR ADMIT IT AND CUSS YOU OUT AND HANG UP ON YOU. Spent Hundreds on transmission fluid flushes with this business as well as upgraded oil changes. DON'T TAKE YOURE VEHICLE HERE!
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July 2023 by Max Aquino
Quick and friendly. I was in and out in ten minutes.
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July 2023 by Keith Ivers
Needed a headlamp replaced, not only were they eager to get the job done and get us back on the road, but they even had it in stock! Way to go!!!
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June 2023 by Allen
Took my truck in there for the first time as everywhere else was booking out a couple of weeks. Got in right away. As soon as I pulled in they started working on my vehicle. They vacuumed, filled the tires, reset my oil indicator. They made a few suggestions regarding the air filter and some differential maintenance but was by no means pressuring like some of the other oil change places you encounter. They said they could email a reminder if I wanted. Everyone was very friendly. Was in and out in maybe 15 minutes or so. Pricing was also very competitive. Will definitely be going back!Service: Oil change
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April 2023 by Jane Pender
My oil change experience was just fine. No problem with service or friendliness or price. But, the next day my check engine light came on so I took my car back to them. They took a look and analyzed the sensor and said they couldn’t see anything. Took my car to Volkswagen where I waited an hour to find out the oil cap had not been tightened which caused the sensor to come on. No charge for that one. Fast forward a road trip to my family. On my way back I get a text to say my car had been leaking oil on my family member’s driveway. Back to Volkswagen and another hour and a half wait to find out the drain plug gasket had been reused when my car has the type of gasket that cannot be reused. That cost me $120 in labor for a $3 part. I take my paperwork from Volkswagen back to this business and explained the situation. Two of the family members we there listening. Their response to me was to hem and haw and say, we are sorry this happened. Full stop. No next oil change is on us and we will make it right. Super disappointing for a locally owned, seemingly good business in my town.Service: Oil change
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March 2023 by Kelly Brown
I had my truck oil changed and the technician complained from the beginning about the price I was quoted. I told him I did like being talked down too with a condescending attitude and the told me to get the "F...k" off and never comeback. I would never recommend this business to anyone, the most unprofessional customer experience I have ever had in my 20 years living in Liberty Lake.Service: Oil change
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February 2023 by John C.
I can't recommend this business enough. We moved to Liberty Lake last Fall and shortly afterward needed to change the oil in my wife's car. Liberty Lube was the closest so I took a chance and tried them out. The service was quick, professional, and thorough. Very friendly and knowledgeable. They knew what oil I needed and provided me the price right away. They were done in under 15 minutes and that included checking tire pressure and vacuuming front floors. Went back today with my car this time and got the same fantastic service. It's family run and their family pride really stood out. Nice job!
