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October 2023 by Faith M
Dylan and Kellen (hopefully I spelled the names right!) are just the best, and I really enjoy interacting with them every time I come in to do my banking!
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September 2023 by Jordan Ellison
I definitely agree. Came in 2 woman standing around and 1 customer being helped. I stood there for 8 minutes to see if anyone would help or ask if I needed anything. Sad but customer service has come way down especially a bank . Definitely not a bank I enjoy .all other locations are wonderful . This one is lacking.
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March 2023 by Brandon Bishop
Brielle Bishop was amazing!! Made me smile and made the best use of my time as possible! Great place to bank!
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March 2023 by A L
Horrible wait time. I’ve been sitting here after getting checked in and 1 of the workers finished with the previous customer and walked over and talked with the teller for over 5 minutes. Maybe she was on break. But when the next rep (the older woman) was free, she just sat at her desk and didn’t acknowledge me. After waiting a several more minutes, I just left. I hate this branch. I’ll start going back to the Valley branch. They give way better service.
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December 2022 by Carol Koehler
Drive up ATM. 3 lanes for teller. 2 were open when I was there. 2 cars when I arrived. Quick service.
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September 2022 by Tatum Freund
Trish the assistant manger was a huge help! She didn’t let us leave till we figure out the issue!
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June 2022 by RastaBear
Karen goes here ?
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June 2022 by Marie P.
If I could give them Zero stars I would. Their ATM took a HUGE cash deposit from me, then gave me a "we are now out of service" message. Even though they have the extra $ in there machine, the picture on camera of the deposit being made & someone currently working on the machine "because it's broke." They refuse to give me my money back, saying I must "file a dispute" and they can't give me any time frame on when I will get my $ back. Additionally, the manager of staff today was very snarky as she informed me of all this.
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March 2022 by Douglas Cook
Online banking used to provide option of a PIN in place of password which is obviously much faster. 3 separate reps I phoned said it is only the phone settings and nothing to do with the app. Why did it quit working for me then? I changed the phone settings? Not. Pathetic inconsistent lies. Don't use Sidney Cisneros for loan
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March 2022 by Craig Wies
My first time there had to get a notary stamp, took no time at all. STCU rocks!
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September 2020 by Adam Chronister
This branch is a total mess. Last time I had a card compromised they re issued a new card for a totally different account causing all kinds of confusion.This time when my account was again compromised again they got very short with me after I requested that I pin my new card in person or add another verification to our account. They suggested I go to another branch.
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September 2020 by Joshua Wallgren
Only one atm. Beach closed at 330pm
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August 2020 by Addy Stephens
Sean is a rock star! Super friendly and knowledgeable, helped me get pre-approved for what is going to be my forever home!!
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June 2020 by Michelle Anderson
Excellent customer service!
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January 2020 by Lafe Young
On line said you were open for Martin Luther King's Birthday. But Hrs may very. I git their 11 am and you are closed. What's Up.
