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September 2023 by Cogent Canine
I have left a one star review awhile back because the management is awful and they lie about the terms when you sign up. It seems other people have a had a problem with their reviews disappearing as well.
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September 2023 by HECTIC SKEPTIC
They are hiding and deleting the one star reviews. They lie about the contract you sign. Don't go here.
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September 2023 by Matt Pelletier
Love this bank been with them since I was 16. I'm mid 30s now
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September 2023 by Hamfisted
They are hiding all the one star reviews. Awful bank.
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September 2023 by TheLizardKing Games
Terrible management. Please don't choose this bank.
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August 2023 by Jasmine Courtright
Keri was incredibly helpful and SO nice. 100% recommend her. Thank you!!!
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May 2023 by Mk xx
Avoid this bank at ALL costs.OUT OF NOWHERE, this bank CLOSED MY ACCOUNT and STOLE my money, accusing me of fraud after 1 transaction, and refused to give it back until I showed up to the local bank stating I was not going to leave until they gave it me. Awful situation. So sketchy. Horrible management, completely apathetic.
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May 2023 by Critical Thoughts
They lie to you when you sign up. Stay away from this bank.
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May 2023 by Vicious Video Gaming
Basically any bank In liberty is better than them.
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February 2021 by T Martin
Always friendly and helpful
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March 2020 by Sherrye Price
Best bank ever!!! Customer service, online, people who actually talk to you....not a recording!!! Thank you, WA Trust, ( Liberty Lake and customer service phone center)!
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July 2019 by Denver M.
BEWARE OF THIS BANK. They funded over $800,000 in construction loans with zero oversight, zero authorization and no quality checks. For all we know, the construction loan we paid for could have funded Tom Heaths' new position. What ever you do, find another bank. When the problems were discovered, Chera Anderson and Tom Heath in Moses Lake gave out a half hearted apology with zero solutions. They paid for broken concrete, sunken asphalt, poor workmanship, incorrect heating sources, faulty bathrooms, 17 code violations and more. It took $100,000 to correct the mistakes that Washington Trust paid for.
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May 2019 by Alex Anderson
Best bank in liberty lake. Credit unions have better rates but if you prefer a "bank" watrust is much better than bofa, banner, umpqua, usbank, etc.
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August 2018 by Heather Gummow
I used to bank with them and was very happy! I went with a credit union though so nothing but good things to say
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July 2018 by Lilac Family Eye Care LLC
I absolutely love coming here - I'm in the branch about twice a week making a deposit, and the staff always greet me by name. They are always upbeat and cheerful, and VERY helpful with whatever issue I happen to have. This is definitely not the experience I have had with other banks and am so glad I gave WTB a chance!
