“LIFE SAVER. I came in several times and each time they were helpful and gave me advice. I was convinced something was wrong with my car even tho other places said it was fine. They found the problem and got me back on the road again quickly. Thank you guys for listening and being understanding.”
“No one in town had what I needed and I mean I called every auto parts store went to Gunners and they took the time to find the parts and ordered them and told me they would be there in the morning awesome service”
“I went to have them help me unload the extra from the Ford 350, and they were very friendly, although we couldn't carry out the purpose but they did do their best, thank you”
“Went there because a headlight was out, thought it had been less than yr but wasn't but Ash took care of me still and put the lights in for me. Great and efficient service!!”
“We are on the road with our 25’ travel trailer and found ourselves at Silver Lake with a broken leaf spring. It was recommended that we call Potter Webster in Longview. I spoke to Brad who said they had the part in stock and since he lives up this way, he would be happy to drop it off on his way home.
That is some extraordinary customer service!
Thank you for making this event a little less stressful.”
“Kevin was awesome, knowledgeable w/many many years of experience!
Answered all my questions,
Sold me the product I need for my project and trustworthy business.”
“Just bought some parts here and the guy helping us was so helpful and spent time explaining everything and went over and above what his job required. I was so pleased with the amazing customer service! I will continue to come here!!”
“I asked NTO to do something outside their scope. Their business is to sell products and service what they sell. I needed help resealing a used canopy of a brand they don't sell. They did so willingly, quickly and very reasonably priced. By helping me... they've created a future customer. Thanks Northwest Truck Outditters!”
“Bud Clary repair did a fantastic job on my Mercedes. After being rear ended it needed body work. They did it in days. They over delivered. The car was repaired and clean inside and out. It looks fantastic.”
“I was a passenger in my 80 yr. Old aunt. She uses this company often and has for years. She had something dragging under her car while driving. She pulled in there and a gentleman helped her right away. He looked under car found the culprit and re attached it. No charge. Excellent in service and hospitality.”
“I've been using Baxters for a couple of years now. They have been great to work with. I get sound advice and good recommendations when asked. The staff is never pushy and very knowledgeable. Only negative thing I can say is their website has issues. That might actually be Carquest that has the issues but I still can't search for parts and check prices so I can budget. My work schedule usually doesn't allow me to just drop in.”
“FYI: One of the owners passed away in April, he was my dad and he ran an exceptional business with his brother. My dad had a true talent in auto body and won numerous awards, and no one will ever live up to those expectations. It has been so devastating he passed away and it is up to my Uncle Don to keep this business afloat, while grieving the loss of his brother. Please be considerate and know all the guys working here are doing their best to accommodate your auto body needs, but it might take some extra time.”
“My family and I love Dan, he’s very straightforward and honest about your vehicle issues, no sugar coating. He’s honest and very informative, also a jokester and easy to talk to about the issues. Rebuilt my transmission for an amazing price!!! Will come back to this shop for future transmission issues ! HE DOES GREAT WORK!!! May not be done at the snap of ur fingers but he tries very hard as well as his kids LEARNING in the shop. Great people.”
“After O Reillys refused to help i decided to try Napa. So glad i did! the guy here was above and beyond & i got my part i was searching for quickly & not to spendy either AND he even listened to me rattle on about frustration is trying to do my own, very simple task.”
“3/25: 2016 Chevy Volt LT Premier: The check engine light continued to illuminate every time the car was driven. Garrett's team found that a faulty Purge canister, EGR cooler, and EGR valve were the reasons the computer was throwing out error codes. I appreciate it that he asked me right away if my car was covered by any warranties. He went right to work contacting both parties involved: GM and MaxCare (Car Max coverage). Garrett obtained the necessary authorizations for me on my behalf with the above mentioned repairs covered by GM, while a separate issue with the TPMS that I had mentioned was covered by MaxCare. Even though there was a potential backlog on the GM fuel/emission parts of about 2.5 months, Garrett was able to secure the parts in about one month's time. He and his team worked really hard to get my vehicle back on the road as soon as possible. I appreciate their diligence and their efforts. Thank you!
12/25: Jesus and his team got my routine and recommended maintenance done in just a few hours. The courtesy shuttle was nice so that I was able to wait from home.”
“I spent $1400 on a transmission from here not too long ago.The transmission had one small broken piece on it.We discussed the problem before I took possession of it.The guy that owns this place and is staff are very straight up and honest.We had a slight issue with the broken piece later on.They were more than willing to work with us to help us out to resolve the issue.It's too bad more places aren't like this.The guy that owns this place's tell has been in business a long time and tells it like it is and is very straight up.Just seem like great people to me.I will do business here in the future.”
“Warm family atmosphere, spot on, spirit filled preaching. Pastor's messages are relevant and current to daily life situations. Everyone is welcome and there are regulars of all age groups that attend.”
“I was involved in an auto accident and recently had my Mazda CX-5 repaired. The quality of work is outstanding and they did a great job cleaning my car that was so well done it inspired me to write this review.”