The Cricket Wireless Authorized Retailer in Longview is known for its exceptional customer service and knowledgeable staff. Customers praise the sales advocates, such as Kyly Hall and Aubrey, for their patience, helpfulness, and deep understanding of the products and services. The store is commended for its ability to assist customers with a wide range of needs, from porting numbers and setting up new service to troubleshooting phone issues. Customers appreciate the welcoming atmosphere and the staff's willingness to go above and beyond to ensure a positive experience. Additionally, the store's long-term employees, such as Aubrey and Stefanee, are highly recommended for their expertise and reliable service. Overall, the Cricket Wireless Authorized Retailer in Longview is a well-regarded establishment that prioritizes customer satisfaction.
Fabian has been great responding to the questions.I come up within the moment period is troubleshot.By my phone for me and i'm back on the road , thanks a lot fabian
December 2025
Went and upgraded our phone's today. Aubrey helped us and was amazing! We were in and out very quickly, she is excellent at her job! Thanks for all the help!
December 2025
I was having issues setting up my phone and starting a new account with Cricket and I almost gave up before calling this location. Aubbrey was able to track down a strange issue and solved it brilliantly. This is the kind of service I should be trying to achieve for my customers. Thanks a million Aubbrey!
