Furniture World SW is a popular furniture store that offers a wide selection of high-quality and comfortable furniture pieces. Customers have consistently praised the store's excellent service and knowledgeable staff. One customer, Katie, had a positive experience working with the staff to find the perfect mattress for her son, even with her physical disabilities. The staff was attentive, showed her options within her budget, and got her in and out quickly. Another customer, Gabby, had a great experience at the Vancouver (St. John's) location. Gabby helped the customer determine the best furniture configuration for their smaller living room, and the customer was impressed with the store's great prices and selection. While some customers have had minor issues, such as a damaged floor model mattress, the store's management team has shown a willingness to address and resolve these problems. In one case, the manager, Richard, and sales associate, Yolanda, were understanding and allowed the customer to return the mattress. Overall, Furniture World SW is known for its impressive inventory, competitive prices, and exceptional customer service. Customers consistently express their satisfaction with the store and plan to return for future purchases.
Katie was great! She was friendly and knowledgeable. First class shopping experience.
May 2024
Katie was total rockstar getting me the right mattress for my son ! I have physical disabilities and she was speedy and only showed me stuff in my price range and got me in and out ! Will continue to do business with her and FW for sure!
May 2024
Wonderful experience. Huge selection of lift chairs for my parents.