Mattress Superstore is highly praised for its exceptional customer service and knowledgeable staff. Reviews highlight the helpfulness of employees like Billy, who worked with a sight-impaired customer, and the professionalism of delivery team members RJ, Jesse, Kobe, and Mike, who went above and beyond to ensure satisfaction. Customers appreciate the store's wide selection, including a 100-night trial option, and commend the owner for providing great deals and support for military members and veterans. Many choose to shop locally, valuing the personal touch and responsiveness of the owner compared to larger chains. Overall, Mattress Superstore is recommended for its quality products and outstanding service.
