Victra is a Verizon Authorized Retailer located in Longview, WA, dedicated to providing an exceptional experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, and accessories. Customers frequently praise the knowledgeable and friendly staff for their professionalism and patience. Reviews highlight the outstanding customer service, with staff members like Jessica and Caitlin remembered for their helpfulness and ability to make the purchasing process smooth and enjoyable. Customers appreciate how staff members go above and beyond to address questions, explain bills, and ensure that all needs are met. The welcoming atmosphere and dedication to customer satisfaction make Victra a highly recommended choice for wireless services in Longview. Overall, the team at this store strives to connect technology to life in a trustworthy and enjoyable manner, leaving customers feeling satisfied and valued.
Summer was very helpful and listened to what we wanted. She helped us upgrade our plan, add a line, and wasn't pushy in her sales approach.
July 2024
Jessica was amazing!! She remembered my parent and our situation from weeks prior, and she still had my phone waiting for me even after a tricky contact mix up and I didn’t contact her!! I was so grateful my interaction got to be as fast and productive as possible! She also had me sold on the ipad and keyboard attachment... read full comment
July 2024
Broke my Motorola went in and they set up my new phone super fast