Costco Tire Center receives mixed reviews from customers regarding their tire services. Some customers appreciate the quick service and the free installation and road hazard warranty. Many found it convenient to order tires online, with timely delivery and easy scheduling. However, several customers reported issues with communication and appointment handling. One customer faced a scheduling mix-up upon arrival, leading to confusion about their appointment time, while another experienced significant delays in being informed about their car’s readiness.
Additionally, there were concerns about the conditions of the tires post-service, particularly regarding tire pressure. One customer noted that their tires were severely underinflated, raising safety concerns. Another customer expressed frustration over the refusal to balance older tires, citing a lack of understanding of customers' financial constraints.
Despite the challenges, some customers had positive experiences, especially with staff members who were helpful and went out of their way to ensure satisfaction. The center's pricing is often competitive compared to other tire shops, but the overall experience can vary significantly depending on the staff and the circumstances of each visit. In summary, while Costco Tire Center offers good products and competitive pricing, customers may encounter inconsistencies in service quality and communication.
These guys totally saved my day! No where else was open and my tire was leaking, no time to deal with it before commuting the next morning, they fixed it quickly with zero notice and I was good to go. Incredibly thankful!
June 2026
Good, straightforward service. Installation is free if you purchase your tires with them. I also did my tire rotation and tire repair with them for free after I purchased tires here.
January 2025
Costco Tire Center crews are cautious, friendly, honest, and respectful.
