Journeys, a popular shoe retailer, has received overwhelmingly positive reviews from customers. Customers praise the store's knowledgeable and attentive staff, who go above and beyond to ensure a great shopping experience. Employees are described as professional, helpful, and quick to retrieve multiple shoe options for customers. The store's wide selection and ability to special order items when needed are also highlighted. Customers appreciate the staff's expertise in recommending the right shoes and providing advice on shoe care and comfort. Overall, Journeys is praised for its excellent customer service and ability to meet customers' shoe needs, leaving them highly satisfied and eager to return.
The girl who helped me with my exchange was awesome, patient and had great customer service!
September 2024
Michael was very professional and was clearly one of the most knowledgeable individuals in the store! I appreciated how he took the time to look up the specific shoe that I was looking for and explain the differences between this and the previous new balance 997H. Give him a raise!
November 2023
very good service from Michael , he is an example of a good seller Michael is Amazing
