Lush Cosmetics Alderwood Mall offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store emphasizes ethical practices, with over 35% of products being packaging-free ("naked") and most packaging made from recycled and recyclable materials. Customers can find popular items like bath bombs, body butters, vegan haircare, and fresh face masks, making it a fun and fabulous shopping experience. The staff at this location are known for being helpful, friendly, and professional. Customers often praise employees for their knowledge and willingness to assist, with some staff going above and beyond to ensure a memorable experience. Notably, staff members have helped customers with gift wrapping, online orders, and even hosted birthday parties, creating a relaxed and enjoyable atmosphere. Guests have appreciated the welcoming attitude of employees, including those who remained kind and helpful even in challenging situations. Overall, Lush Alderwood Mall is recognized for its excellent customer service, welcoming environment, and dedication to ethical, fun products. Visitors often leave satisfied and eager to return, highlighting the store’s commitment to making each experience special.
Shaina was an absolute dream. So kind, considerate, and excited about the work she does!
September 2026
Came to a kid's birthday party here. Folks were super nice and very informative about all the products and what they do. Thanks Bryant and Emma!
September 2026
Chan and Deimos were Working today and gave such Exceptional Service! I usually am hesitant trying new products, however they l made it one of my most pleasant shopping experiences ever and even explained to me all products and what they help with. They definitely earned my business. 💯Was happy to spend all my money... read full comment
