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April 2024 by Phoenix Olver
I love this place, amazing staff, amazing smells. The bathbombs are the best. This is my go to place for bathbombs and soap.
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March 2024 by Anissa Radovanic
My overall experience here was great! I believe Lauren (blonde associate) was the name of the person helping my friends and I, she was very pleasant and helpful.Unfortunately we did not have as great of an experience with Shaina (brunette associate), from the time we walked into the store to the time we walked out, her attitude was less than customer focused and more geared towards berating her coworker about calling off to care for her sick daughter without the appropriate PTO/sicks days, stating that “they were trying to run a business and it was unfair to everyone else working there”, last time I checked caring for a human being trumps business any day. Regardless, the conversation should have been a private one and it’s disheartening to hear how poorly employees are being treated for life simply happening to them.Thanks Lauren for maintaining your professionalism through that humiliating ordeal.Shaina, learn some humility.
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March 2024 by Texas Portal
I came in tonight to check out some soaps and shower gels. I had the great opportunity to have a positive interaction with K.J. and Carissa ! KJ was a lot of help and understanding of my needs and interest. Thank you for understanding me and helping me KJ ! You're the best ! ?
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February 2024 by Martha Padilla
There was a birthday party and the moms were totally in the way of the people trying to shop.
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January 2024 by Alexandra Guidry
Cami is the best! Thanks for all the assistance on finding the best products:)
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January 2024 by Sarah K
This place always smells nice and I only go for the unique bath bomb collections they have. However this was my first time going to the alderwood one as I usually go to the Bellevue one which is a lot bigger. I was quite disappointed in how little bath bombs they carried and how many were out of stock. However that may just be partly because I went during Christmas time. You can clearly tell their bath bombs are popular gift ideas and for good reason. I was able to find a really good bath bomb between the three options that were left for a gift which I felt incredibly lucky that that was one of the bombs left.Overall, a really great store for bath bombs not sure for other things as I really only like the bath bombs they are always so colorful and unique, can't get anywhere else! If you can't find a good bath bomb at the Alderwood location try the Bellevue one.
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December 2023 by Krykit
They weren’t really friendly like I’m used to with this company. When I asked for the labels for the bath bombs and the bubbles so that way I know which is which for my gift I kinda got an attitude.
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November 2023 by Be C.
I was so disappointed with lush this time. I'm a big fan of lush so i bought lots of products. As everyone knows, lush gives one free bottle if you bring 5 empty bottles. I went in and the worker brought some stuff over so i can choose one of it. I opened it up a week after and i saw molds inside and checked the expiration date and they gave me the one thats about to expire. If you guys would do promotions like that, you could of let me know you guys are giving free bottle but only the ones that about to expire. Thank you lush i wasted my time and lost a big love for you guys.
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November 2023 by Alice Esme
Jason was AMAZING!!! I have extremely sensitive skin and struggle to find products that don’t irritate my acne or caused me to have a bad reaction. Jason, took their time, explaining all their products, ingredients, and even gave me a sample to take home, and try! They gave such great customer service and I am so happy with how my shop went!! GO JASON!!!
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November 2023 by Raven Bourdon (PookietheGr8)
Everyone here is absolutely amazing! They always help me out with whatever I need and are the best at finding the perfect gifts for any occasion! ❤️
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October 2023 by Lindsay Lemon
The staff are amazing at this location. They don’t always have the best selection, but it is better than ordering from Lush online!
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August 2023 by Chris Hubbard
My wife has been sitting outside in the pick up are for over 30min and they aren’t picking up the store phone. She’s been calling for 30min. We have 2 boys 2 and 3.. what’s the point of the pick up service if they don’t answer the phone…
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July 2023 by momo
I haven't been to Lush in a very long time. My attention was immediately turned to the SpongeBob Collaboration that was recently released. Loved the SpongeBob soap and bath bombs and the Squidward one as well. Catchy display and helpful staff.
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March 2023 by Roxas S.
My girlfriend and I had never been to Lush before -- The staff members (namely Kori!) were incredibly helpful and informative about their products and helped us choose some great bath bombs.
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March 2023 by Alyssa R.
Great bath bombs! High quality with natural scents! I tried a new one this time that had the proceeds go to indigenous women
