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February 2024 by PJPark 10
I am surprised how much Old Navy has changed. From being a cheap garment with bunch of hoodies and T shirts to improved quality and style. Staff (Mia) was very helpful, and able to get me in and out in fast paced with friendly service.
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December 2023 by Chris S
Pretty typical Old Navy experience. Limited, but polite interactions with the employees.Clothes are of decent quality for the price. I do wish they carried their tall sizes in store, but since they don't, I do most of my shopping online.I tend to notice that they shrink more than other brands, but since most of what I buy here is for my still growing kid, I'm not too worried about it. Just buy a bit bigger to account for the shrinking.Parking can be a pain as the lanes are small and the spots tight. Also, given the proximity to the mall and the general driving ability of the people that go there, it is expected to be an adventure.
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December 2023 by Dani H
This store is usually well stocked with new arrivals, good variety, and has a generous clearance section. There is a decent amount of parking as well.
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December 2023 by Tanis L.
Growing up, as a teenager and into my 20s, the Old Navy in Lynnwood was one of the stores I enjoyed for clothes and flip flops shopping. The store was typically well stocked and clothes were logically sectioned. While not all of the clothes fit my physique, I could typically find something for each part of a full outfit. Prices were great to excellent and the sales were spot on. The parking lot was large and shared and not too busy depending on the day/time of day. Inside the store, the merchandise tended to be tidy and handled a larger number of shoppers well. Lines at check out could be longer on bigger shopping days such as Black Friday. Even on non holidays, there have been shorter lines. The line wait time depended a bit on how much/what each customer was purchasing.
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September 2023 by Julie B
Found everything I needed. The store was organized and clean. The employee who helped me was very helpful and positive.
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August 2023 by Cindy 425
The store was clean and organized. The staff was there but did not offer any help.At check out items did not ring at the correct price. I got home to discover that I paid full price for 2 shirts that should have been 2 for $10. Don't normally shop here. I doubt I'll be back.
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July 2023 by Erin Benham
It was an absolute nightmare. There was supposed to be a sale in shorts for the whole family.said in store and online. There were only a couple of options in store. The sales people never have any answers. I'm definitely not happy about taking the time to go there today?
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June 2023 by Claire Simmons
Function over fashion. Got two pairs of work pants and a tank. Cheap items on clearance, and for Labor Day sales. The fitting room attendant was so kind to me, I wish I had got her name.
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June 2023 by S W
A good store for budget minded shoppers. During the Memorial Day weekend, everything was 50% off. However, customer service was lacking during this particular visit. Although well-staffed, only one person greeted me and asked if I needed help during my 30-minute shopping trip.
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May 2023 by Mojdeh S.
The staff were friendly, the store organized and clean. (The clearance section, like any clearance section, was a disorderly disaster, but it wasn't unexpected.)
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April 2023 by LaLa Quinn
Cute clothes with good prices! I went here recently to exchange something I had purchased online and the associate that helped me at the register was super nice and friendly.
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January 2023 by Kathy Hamaker
DON’T BUY GIFTS HERE! I’ve been shopping at Old Navy for years and was always happy with their products. However, terrible experience with a recent Christmas gift. Son bought the wrong size sweater for my husband and then rebought a second one to fit instead of exchanging (he’s a young college kid). Lost receipt so now they won’t take the original one back. They won’t even let me exchange it for a different color of the EXACT same sweater. Never ever buy a gift here in the slim chance that it doesn’t fit - you’ll be stuck with it.
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November 2022 by Nagaraju Rajuri
Big store huge collection and good discounts for whole family wear. Trial rooms and almost entire store has lot of dust hence 3 star. We couldn't spend more than 30 mins due to dust lying everywhere and kids started sneezing.
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November 2022 by Jennifer Troy
I shopped at the Old Navy store in Lynnwood. It's a rather small store but packed with a great selection of clothing and accessories for the whole family. Trendy styles and good values, good prices. Staff was very friendly, courteous and helpful. One stood out as the best associate I've encountered. Jared helped me return my online order efficiently and quickly but also went above and beyond his normal duties to order an item for me through the online ordering system in store. He took a long time but finally was able to make the order. Turned out the item was on clearance so it made everything 500%better. I was beyond impressed and very grateful for his help. The item came on time and fit beautifully. I couldn't be happier. What a great experience!
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November 2022 by Ryan Baker
I do find it very distasteful when a conglomerate chain stoops as low as to pay review farms to boost their ratings. Unfortunately, they might go out of business based on their ratings from real people.