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February 2024 by Ilak Xunil
The two women in charge of grooming were absurdly unprofessional and unhelpful. They were lazy and unresponsive, very disrespectful and consulting each other whether they feel like providing the service or not. They do not care for animals or have the ability to be professional in a customer care setting. I would never trust my dog with people so careless and rude. everyone in the store did not want to do their jobs and were blatantly disrespectful. please go out of business. Multiple customers were very upset in the parking lot because they ate horrible.
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February 2024 by Ilak X.
The two women in charge of grooming were absurdly unprofessional and unhelpful. They were lazy and unresponsive, very disrespectful and consulting each other whether they feel like providing the service or not. They do not care for animals or have the ability to be professional in a customer care setting. I would never trust my dog with people so careless and rude. everyone in the store did not want to do their jobs and were blatantly disrespectful. please go out of business. you guys are horrible
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February 2024 by Curt Rogers
All the fish tanks are nasty.
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February 2024 by Renee Vanzandt
The lady who works with the fish.... thank you for being so helpful with my sons new fish, you helped us out a tone he is coming to get his water tested lol. Thanks for helping us find the right fish and helping my son become more knowledgeable about taking care of his fish friends ?
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February 2024 by Kayli Thomas
Everything was clean and staff was friendly, only complaint is that they didn't seem to be fully stocked (ex.being completely out of quite a few items)
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February 2024 by Brenda Galang
Friendly and helpful staff
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February 2024 by Trevor Kracht
I took my elderly dog for grooming. The visit started awkwardly when I arrived about 6 minutes early for the appointment, I was told to wait outside.Its a small space and they have multiple people and pets inside so it makes sense. I would recommend maybe expanding the waiting area to accommodate multiple people checking in/out at once with their pets. This is Washington state and it does rain a bit so waiting outside is not very fun.It seems like there is ALOT of wasted space with 10 checkout stands in Petco and only 1 cashier working at a time. There is definitely room for improvement and personally i think this location would thrive if they expanded the grooming department a bit and capitalize on the wasted space.All that said the groomer did a great job, my dog looks and smells great, I believe her name was JJ. We will be back.Thank you!
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February 2024 by Michelle Plata
Trey & Tomas were always helpful! A five star customer service!
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February 2024 by thecolor cypher
I've always had a positive experience shopping at PetSmart. The store is clean, well-organized, and the staff is friendly and helpful. It's easy to find what I need, and I appreciate the wide selection they offer.
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February 2024 by China Shi
The grooming salon always does a fabulous job on our sweet little kitty ?. I highly recommend Robin or Chelsea as a Kitty groomer
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February 2024 by Philip DeFigh
Good place, good selection of products but I wish the prices were a little bit better. They had more checkers this last trip, so the checkout was fast
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February 2024 by Hinhan Gleska
Always amazing when I bring my dogs here for anything. Very friendly to pets and humans alike. Doctors and nurses always talk with you over concerns and ways to help your pets to stay healthy and happy.
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January 2024 by K Gar
Went in a few days before xmas for last minute gifts.....had what I wanted and helpful staff.
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January 2024 by Leif B.
Great selection of fish, but they hardly sell them. Completely understaffed and even the managers at the Everett mall location says they don't reach out for much help. Would be surprised if this location lasts
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December 2023 by PamFmaN
It's ok but you have to give them a phone number to get discounts like their inflated buy of one but buy three get two free.