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November 2023
I've been attempting to reschedule the mobile service, couldn’t get it done through my app. but despite numerous calls to their service center over several days, I haven't been able to get through to them or receive any callbacks. Each time I manage to connect, the call gets disconnected almost immediately.
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July 2023
Waited several months, finally when we went to pickup the car it had a big scratch on the side. Not just a paint scratch but a scratch in the metal. That seems like a big thing to miss when you're trying to sell someone a new car. Seems very shady.
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May 2023
Received great trade in offer estimate and placed order. Received firm trade in offer for $5k less. Was told the estimate was based on excellent condition, but that Tesla only offers firm trade in at good condition values. Basically told too bad, but the $250 order fee is nonrefundable.