Walgreens Pharmacy

Convenience Stores, Pharmacies
Hours: This Walgreens Pharmacy receives mixed reviews, highlighting significant variability in customer experience. Many customers report excellent service, describing the pharmacists as caring, kind, and nice. They appreciate that the staff takes time to answer questions, works with care providers to fill prescriptions quickly, and provides great customer service, with some noting the cashiers are very kind and helpful. The store itself is described as very clean, very well laid out, and run well, with friendly staff who go the extra mile, leaving customers happy. However, a contrasting and severe negative experience details significant problems with a specific pharmacist. This individual is described as screaming at patients and their parents over the phone and in person, refusing to dispense medically necessary medication, disrespecting patients and medical professionals, and creating stressful complications that disrupt medication schedules. This situation reportedly improved recently, with medications being filled much smoother, and the lady or head pharmacist is well-liked. Yet, issues persist with low staff, leading to unexpected drive-through closures and no response at the window, which is difficult for those with limited mobility or who are immunocompromised. The experience remains a game of roulette depending on which staff member is working. Overall, while many find it a great location with helpful staff, the presence of one profoundly difficult pharmacist has historically caused major distress, though conditions have recently shown some improvement.

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1. Lynnwood, Washington