Best Buy is a reliable store known for its good customer service and helpful staff. Customers appreciate the ease of online order pickup, with quick and smooth transactions. The staff are friendly, professional, and knowledgeable, especially when it comes to phones and tech products. Some customers mention that returning or exchanging items, like phones and watches, is simple and fast, often completed in less than 20 minutes without hassle. The Geek Squad team at Best Buy is praised for their excellent support, especially when resolving issues like Wi-Fi connectivity and storage upgrades. Although finding certain pick-up locations can be tricky, overall, the experience is positive. Customers feel confident shopping here for new devices or tech needs, knowing they will receive good service and straightforward returns. Best Buy is seen as a trustworthy store for buying, returning, and getting help with electronics.
When I first entered, I was greeted and told where to go to find the item I wanted which was so nice and the staff was so helpful and kind the whole time
June 2026
He said I was his best friend... that's pretty cool because I hate people
May 2026
Arlington Best Buy is by far better than Everett store. My salesperson Charlie was knowledgeable and quick to sell me a TV. The only bad thing was I had to go to Everett to pick it up as Arlington did not have it in stock.
