United States Postal Service
Post OfficesHours:
3040 78th Ave SE, Mercer Island WA 98040 Hours
About United States Postal Service
The United States Postal Service location at 3040 78th Ave SE is a local Post Office described as having a tight-knit, accountable, and supportive team. The staff is noted as incredibly nice, helpful, professional, and providing excellent customer service. They assist with passports, complex processes, and simple transactions, ensuring customers are prepared with correct envelopes, labels, and information. This location offers walk-in passport services, though an appointment is recommended. While sometimes very understaffed, the team works efficiently to help residents who depend on this branch.
Most Recent Reviews
July 2025
I went in for a passport appointment today and Hein was amazing. Somehow while working the counter (mostly) alone, she managed to take our passport photos and process our paperwork - all while still assisting other customers in line. She even got us in early before our scheduled appt time. Thank you, Hein!
July 2025
Hien did an excellent job in assisting us with our application while also helping the staff. She was great and very proffesional
July 2025
I was sending my passport and was not fully prepared. Hien set me up with the correct envelope and label, as well as having the correct information of address and money order amount. Byung was helpful in processing the money order, and I was in and out within 15 minutes.
More Comments(101)
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- Mercer Island, Washington
