Post Offices near Mercer Island, WA

29 locations found near Mercer Island

“The fingerprinting machine works as of September 4th, the hours for fingerprinting are between 10am-1pm on Monday-Friday as others have noted, and it was very quick and smooth to get it done here.”

2.4 Poor123 Reviews

“Great experience here. I was very disappointed today with the behavior and snobbish attitude of a staff at the Crossroads location of USPS. I decided to come here seeing the good rating, and I was not disappointed at all. The staff here was very amicable, helpful, and caring. Although, Crossroads branch is nearer to my place, I will always come back here in the future.”

4.4 Superb140 Reviews

“This part of Seattle, what an asset. You have no no idea. I've been in many a post office and never seen such kind, prompt service other than in rural (quiet) America.

Great window with a TON of the latest, greatest first class stamps. You should ship / shop here first. 🙌”

4.1 Good154 Reviews

“As many others have stated Miqe here is the best. Very cheerful to talk too and handled my mail transaction quickly. Would highly recommend coming here for all your USPS needs”

4.5 Superb52 Reviews

“This is my favorite Post Office as it is small and the lines can get long at times and yet you do not feel hurried or set upon by the wait and the staff are professionals with surprising patience and knowledge. I have been in line and have witnessed their quiet professionalism at work. This is what a local Post Office should operate by the standards they set.”

4 Good118 Reviews

“****I'd also like to point out that the USPS is routing ALL their passport appointments here. I traveled from Kirkland, because every post office near me was booked out for another month.***

The staff here is absolutely doing their best. It's clear that the government doesn't value the service they provide.
I got my passport taken care of with none of the hassle I had to go through for my Real ID.
The only thing this place needs is an injection of cash. They already have the integrity, dedication, and compassion.”

3.5 Good150 Reviews

“Out of ALL the USPS in the greater Seattle area, I will still take the light rail to deliver my mail at this location. Not only is Suzanne the best, I’ve been coming here for the past 3 years and they’ve always delivered my stuff on time or even earlier!

I live by UW, but even though there’s a drop box next to me, I’ll stick pick up come here instead. Keep up the good work!”

4.4 Superb57 Reviews

“I wanted to shout out Mariea personally for being an absolute joy to work with in shipping a package out to Canada. She went above and beyond to answer all of my questions, and walked me through the entire process in detail with patience. I drove in from West Seattle because this location had the best reviews and after my conversation with Mariea I can see why!

Quick mention: Apple maps for some reason guided me to the back entrance of the store and Mariea had to guide me to the front door. I'm not sure if this is also the case with Google maps, but I thought it was worth mentioning for prospective customers using iPhones.”

4.1 Good36 Reviews

“I had a really positive experience at this USPS branch. The staff were very kind and patient in answering my questions. In particular, I want to thank one of the supervisors who wears glasses. I do not know his name, but he was extremely professional, friendly, and helpful.

I was confused about why my mail was being sent to my old address, and he quickly helped us identify the issue and resolve it. We also were not very familiar with some USPS tracking and mailing statuses, and he took the time to look into everything for us and patiently answered all of our questions.

I really appreciated his professionalism, efficiency, and willingness to help. Thank you for the excellent customer service.”

3.1 Average147 Reviews

“For those complaining about Anita, she has worked at this post office since my PARENTS were kids. She is not mean, she is not grouchy, she just isn’t the animated, fake happy everyone else is now adays. If you live here, you’ll get to know her and realize she’s not half bad. Be kind.”

3.6 Good23 Reviews

“Brian and Ramanda have the most amazing customer service and efficiency in their work, and I appreciate working with both whenever I need to stop in and conduct business. My go-to USPS location!”

3 Average60 Reviews

“Exceptional experience at this location! We came in early morning for a walk-in passport appointment for our newborn, expecting a long wait, but the entire process took less than 15 minutes. Steve assisted us and he was fantastic—highly efficient, incredibly helpful, and took the time to answer all of our questions. Getting a newborn passport can be stressful, but Steve made it seamless. Highly recommend!”

2.9 Average214 Reviews

“I take pride in delivering excellent customer service—but I have to say, she was even better than me. I initially had some concerns, as my past experiences with USPS staff haven’t always been very customer-focused. However, she completely changed my perspective. I confidently gave the highest rating ⭐️, and I’m genuinely happy with the service I received.”

2.9 Average116 Reviews

“Miele? Mele? I’m not positive on the spelling of the postal clerk that holds it down at the Pioneer Square USPS location, but she’s solid GOLD! That location can be sketchy at times to navigate, but I go here because I love interacting with her! She’s SO friendly, upbeat, personable, helpful and inviting. She brings a little bit of home into her space and makes her customers feel like family. I cannot say enough wonderful things about her! Such a smart hire!* Note: This is a small location with one person working. They close for lunch break from 2-3:15”

2.9 Average50 Reviews

“Eddie is clearly very good at his job, efficient, helpful and was able to help us solve our issue of changing our mailing address to a new building that wasn’t in the system yet. He should definitely get a raise”

2.8 Average82 Reviews

“FYI- General Delivery is between 10AM and 12 PM Mon- Fri. Your not going to get these people on the phone to answer any questions, comments or concerns. Its going to be a 45 min wait just to speak with anyone in customer service.”

2.8 Average138 Reviews

“It small but the lines move fast. The Postal clerk I always deal with is courteous, professional and even though she is wearing a mask I can feel her smile. It is my favorite place for money Orders and to purchase stamps.”

2.8 Average163 Reviews

“I’ve stopped by here once so far and had an excellent experience. Everything was stocked and clean, lighting is less harsh than some other stores i’ve been to. The line was very quick as another employee opened when he saw i was waiting and was very nice and efficient while helping me ship my package! 10/10, no notes and would return even if it’s more out of my way.”

2.7 Average129 Reviews

“I have been attending this post office for quite some time now and I have never encountered a problem. Today, in the morning, I went in to mail some letters and needed help with questions and both clerks (female) were very polite, professional and helpful. I was there after 10:00 AM in the morning and there was no long line everyone there, customers and clerks, were pleasant and courteous.”

2.7 Average141 Reviews

“I wanted to recognize Darlethia for providing such exceptional customer service today. I came in with around 20 Depop packages to ship, and what should have been a fairly quick transaction turned into a much longer one because the thermal label printer kept malfunctioning. Every time it printed a label, it would jam, and she had to stop, fix it, and readjust everything before continuing. From what she shared, this has been an ongoing issue with the printer for quite some time.

Despite the constant technical problems, Darlethia remained incredibly patient, calm, and kind throughout the entire process. What could have been a 15-minute transaction ended up taking closer to 40 minutes, yet she never made me feel like I was an inconvenience or rushed me. She stayed positive, worked through every single issue, and was determined to make sure all of my packages were shipped successfully.

It’s easy to provide good customer service when everything is working properly, but it’s much harder to maintain such a positive attitude when you’re dealing with equipment that keeps failing. Darlethia handled the situation with professionalism, grace, and genuine kindness from start to finish.

I truly appreciate the extra time and effort she put into helping me today. Employees like Darlethia are a huge asset to USPS, and I hope she receives the recognition she deserves. Thank you again for going above and beyond to make sure all of my packages made it out today!”

2.7 Average164 Reviews

“I’ve been coming to this Post Office for years and the Staff are very helpful and friendly!. They try their best to move the line as quick as possible especially during the holidays.
Thank you ? for the Excellent Customer Service ???”

2.6 Average126 Reviews

“my package had a missing apt number and I was trying to track it down for days. Although I have no idea what was going on behind the scenes, in the end it was recovered. I would give 5/5 for the carrier on my route, as he probably was organized enough to get my missing package in my mailbox. These folks are probably super busy all day every day, so when they go above and beyond to help recover packages, it's so appreciated. please be nice”

2.6 Average193 Reviews

“I got off the International District train stop and happy to see not one, but TWO U.S. post offices nearby. I was slightly closer to this one (Chinatown), so headed over.

This is a TINY post office, the tiniest I've ever been to. (Good things come in small packages?) There was no self-service kiosk that I could find. There are two counters, but only one postal worker when I was there. He was doing his best, and friendly to the customer in front of me, and to me also.

Got last-minute packing needs? Buy boxes, envelopes, and other packing supplies.

While in line, someone walked in, casually inspected a new, empty envelope, then shoplifted the envelope in plain sight. Another customer and I exchanged looks, then shrugged. :p

Street parking. Credit accepted.”

2.5 Average97 Reviews

“I recently moved and had forgotten to fill out the updated mailing address slip in the mailbox for my new building. A package I had been waiting for was rerouted since the unit is vacant in their system. When I called directly, the agent on the line gave me an update within a couple of minutes and was able to get the package rerouted back to me by end of day. Much better service than I would have expected. Thank you!”

2.4 Poor72 Reviews

“Amazing customer service from Val, who helped me track down a package that had been looping in and out of WA for a month. As others have said, such a hard-working team! Visit in person if you need their help and I'm sure you'll receive it.”

2.1 Poor45 Reviews

“The staff is very friendly, patient and helpful. I have an important gift package for my families in China. They guided me to pick the proper boxing and fill the declare form. They also explained options of shipment clearly”

2.2 Poor111 Reviews

“Staff who helped me for my fingerprint was very nice. Thank you!

I read reviews that they do the service only before 3pm and they weren't available sometimes.
So, I called them and check it before leaving home.”

2.1 Poor133 Reviews

“The phone was answered promptly today when the outgoing message was finished, and I received great help from Brian about a delivery issue. He called me back immediately after he did a bit of research. Brian was polite and concerned, and I really appreciate that.”

1.9 Poor66 Reviews

“I was in there this afternoon, the clerk whose name is think was Monique (?) was wonderful!! My qr code was not working, she was apologetic and reassuring, finally worked. d During this time, she answered questions and helped others while we all worried about the cheating baby chick's someone ordered and had not picked up ....she was the only clerk and was outstanding!!!!! thank you for being such a cool person.”

2 Poor102 Reviews