The Hand and Stone Massage and Facial Spa in Mill Creek, WA, offers a serene environment for relaxation and pampering. This spa provides first-class services at affordable rates, with options for memberships, upgrades, and gift cards. The facility is clean, and the staff is friendly and welcoming. Skilled therapists provide exceptional massages and facials, tailored to individual needs and goals. Customers have praised the atmosphere and attention to detail, highlighting the great service. Upgrades, like CBD oil, enhance the experience and alleviate soreness. The spa has extended hours and walk-in availability, making it easy to schedule an appointment and indulge in some much-needed relaxation. Reviewers appreciate the variety of massage therapists available, with many recommending Maureen for her attentive and intuitive approach. Alexis has also received high praise for her caring nature and ability to address specific needs, helping to relax tight shoulders and necks. The thoughtful staff ensures that treatments are customized, making visits enjoyable and encouraging customers to return and sign up for memberships.
I have been a member of hand and stone for more than 7 years and their customer service and massages are always top notch. It does take time to find the right massage therapist you like but they accommodated me for my requests every time.
February 2026
I love my Hand and Stone membership at the Mill Creek location! The service is very friendly and the massage therapists are very knowledgeable, professional, and therapeutic.
December 2025
Very professional service and great customer service. The staff is courteous, attentive, and makes you feel comfortable from the moment you arrive. Overall, a very good experience.