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“Concerned about costs of auto, home, condo, earthquake, umbrella liability coverage. Talked with other companies. Then called Lorenzo. Went in, sat down. Lorenzo went through every detail. Compared SF rates and benefits. Was SF always the cheapest? No. But overall the package was solid and affordable with a single provider. Lorenzo was so patient and answered more questions than I came in with. Super friendly, knowledgeable and experienced. Great crew.
Thanks, Lorenzo.”
“I want to thank Sofia for all of her assistance over the past couple of years with my homeowners and auto - even when I move to SC and back to WA in a short period of time. Timely service and communication always.”
“I am very happy with the service we've received from Owen Gallagher. I went through a horrible experience with our previous insurance provider that we were with for 14 years which prompted my husband and I to look elsewhere for our auto and renter's insurance. Owen reached out to us directly after starting a quote request online. He was very friendly, knowledgeable, and attentive to our specific needs. I highly recommend Bruce E.L. M. Strothers State Farm insurance agency!”
“Christie was absolutely amazing to work with! After shopping around for car insurance for awhile she got back to me with a quote super fast and adjusted it to just what my family needs! She was easy to talk to, professional and provided outstanding, efficient customer service stress free and promptly!
So happy we found them!!!”
“My husband and myself have been with Sean, Morgan and the rest of the State Farm staff for 2 years or so and we appreciate that they listened to our needs and gave us everything we needed. We have our homeowners and vehicle insurance through them and have received the best of care when we needed it. They have the professionalism, knowledge, and friendly service and always seem available to answer any questions we have. If they don't answer the phone they get right back with us in a timely manner. Their honesty and integrity mean so much. Thank you for being there.
David and Sandee Richards”
“Dana was incredibly helpful and easy to work with. His communication was excellent throughout the entire process, and he made sure I got set up with everything I needed without any hassle. He was efficient, straightforward, and professional. Highly recommend working with him!”
“I just wanted to take a moment to sincerely thank you for your outstanding help.
I had an issue with my personal injury claim, and after I emailed you, you immediately took action by escalating it to the appropriate team member. Before I knew it, everything was taken care of.
I truly appreciate your prompt response, professionalism, and willingness to help. It made a stressful situation so much easier, and I'm very grateful for the amazing service you provided.
Thank you again, Barry!”
“Danielle was very easy to work with. She provided information in a timely manner, explained the changes thoroughly, and made us feel confident about switching from our previous insurance provider. We will continue to work with Danielle for all of our insurance needs.
Thank you for not only making the process easy, but also for saving us money!”
“Anders and Debra went completely above and beyond to make sure my business needs were met. They are both very professional, knowledgeable, and have the best customer service and care!! I would highly recommend working with Anders and Debra :)”
“I've been a customer of McClain for over 10 years. They are wonderful, provide excellent customer service and always help me ensure I have adequate coverage for my vehicles. All agents here are great to work with and very knowledgeable!”
“Thank you so much for the professionalism care and compassion that you show your clients. You haven’t only saved us money, but you’ve also saved us time and we appreciate all the hard work you put in for us. Dalton deserves praise and recognition for the amazing job that he has done for us. Thank you very much continue growing and giving your very best. You are a rockstar.”
“Josh has always been right there to help with my vehicle coverage. Changes, explanations, what is covered, what isn’t. Windshield replacement, multiple cars.
Thank you for your years of help with insurance for my vehicles!”
“Needed to upgrade my coverage. Kaitlin walked me thru all aspects of the upgrade in clear, understandable language that even this old duffer could understand. I believe it will be a pleasure doing business with her and State Farm”
“I was at wits end, trying to find new commercial general liability coverage. Jennifer went to work, and with only days left before the expiration of my current policy, she sent me a quote that I absolutely hated, which I communicated to her. Down to the wire with literally hours left, she got me another quote and coverage I was very happy with. Thanks, Jennifer. Your awesomeness paid off for me.”
“Tony and his team did a great job handling my claim. It was a bit complicated becasue the damage to my car happened in Canada while on vacation but they made sure things went smoothly and they kept me up to date with the progress of the claim. They communicated with me regularly and made the experience with the repair shop easy!”
“Laura was so great to work with again!! I also worked with her 5 years ago when I first went through the getting life insurance process and just did an update again to modify my life insurance coverage. Laura is so professional and cheerful and makes the process easy and pleasant! Thank you for your help making sure my kids and life circumstances are covered in case of unfortunate unforeseen circumstances!! Peace of mind is so important!”
“I had great experience with Roselia at State Farm, working through a request from mortgage company wanting to be added to home owners policy, Roselia looked through text message and email, discovered the issue, and made corrections on home owners policy. Roselia also helped with one our vehicle policy's, work to make rate more in line, insuring deductibles were acceptable, looked at driving habits, made some adjusts to actual mileage driven. Thank you Nancy, really appreciate that Roselia is on your knowledgeable team, listens, and that cares.”
“Mary Allred is so good. She checks in with us every couple of months to make sure we have what we need and that is so reassuring. I know if we need her she will be their 100%.I would never go to any one else. She has always been great.Our Agent Mary Allred went the extra mile or more to assist my mother in obtaining insurance after the company she had used for many years decided not to do business in Washington State. She helped us understand what needed to be done and obtained the insurance once we had completed this. She had to make a few trips to my mother's home. She was so kind and friendly to my mother and put her mind at ease. My mother also really liked her. She really took care of the situation, and we really appreciate that to this day. I would never change agents, for sure. I will add we are just as pleased with Mary Allred as we ever have been, she is thoughtful, and we receive birthday notices which is very nice. We are very pleased with Farmers and have no complaints. Mary is so well informed and always has her client's best interest at heart. We have not had any reason to file any claims for quite a while, however it is comforting to know should we need to Mary will handle it as we trust her and her complete understanding of clients' needs. Plus, she is a very pleasant person to work with. She chooses to stay with Farmers Insurance and that tells me they are a top-notch company. Thank you, Mary!Here it is June already and Mary Allred has taken the time to check with us again during this busy time of year for her. She is always right on the ball to check out her customers to see if they have a need. Forutnately we do not at this time, but it is sure nice to know she is there for us if something should happen. Thank You Mary. Mary is really the best, checks on us frequently during the year and it so comforting to know if we ever need to deal with a claim or something related to that we can count on her and know if needed she will go the extra mile. Thanks Mary and Farmers. As long as Mary is with Farmers we will stay with Mary. She is very caring and has an honest desire to help people.She puts her clients 1st and we appreciate her very much.Hello Mary, Sorry I did not get back. At this time I must concentrate on other things. I appreciate you concern but all is fine and for a while I need to deal with other issues.Have a great fall.Your the best.Lynn and Jim Novy”
“Great experience working with Safe Shield Insurance. The team was professional, responsive, and took the time to understand my business and find the right coverage solution. They guided me through the entire process, answered all my questions, and helped secure a policy tailored to my specific needs. Highly recommended for business insurance.”
“Couple years back, I switched to State Farm because of changes to my policy coverages in my auto, home and rental properties that somehow lessened coverages which added a bit of costs to them. While researching for alternatives, I was fortunate to have had my policy comparisons with Shelby Weller the Account Manager associated in Darianne Okada's office in Mukilteo. She made a complicated and confusing subject matter easy to understand and less mysterious in my level of understanding. Yet she made it pleasant by the patience that she makes evident even today. Still now, I haven't had an unanswered question and unaddressed requests. I haven't had a call that hasn't been answered or returned. My perception is Darriane Okada's office team is watching out for me. That to me is world class.”
“Rebecca Coyle is with high professional standards. My case was relatively complicated with multiple house hold drivers and camping trailer, while she can help finding the best deal without hassle. I am convinced to switch my house insurance to StateFarm as a bundle and both were getting excellent saves. My house insurance got rejected by too old the roof was, but I still got discount for a while until I got them replaced. Rebecca called me right after the new roof is installed, feel like my friend is caring about me and helping me through out the process!”
“I have engaged with the Westphal Insurance Agency in order to obtain new insurance policies. This has been a great experience. I worked with Sarah Boyd and the personal experience that she showed me far exceeded my expectations and my experience with many larger insurance companies. It's clear that they prioritize the customer relationship and the value that it brings to be personable and have that continued relationship. I would recommend anyone to utilize their services if you need help in getting the best possible rates for your insurance policies.”
“Title: ⭐ Truly Exceptional Service from Athena Austin
From the very first conversation, I knew I was in good hands with Athena Austin at the Michael Gardner Agency. After my 2023 Tesla Model Y Performance was totaled in an accident, Athena stepped in and handled everything with incredible professionalism and care.
She was responsive, knowledgeable, and kept me informed throughout the entire process. What could have been a stressful and complicated claim was handled smoothly and efficiently, and the claim was resolved in just a few days.
Athena Austin goes above and beyond for her clients. Her attention to detail, follow-through, and genuine commitment to helping people is rare to find today.
In today’s world it’s rare to find someone who follows through the way Athena does, and I really appreciated that.
Because of Athena Austin’s dedication and professionalism, I will absolutely continue recommending her to friends and family who want an insurance agent they can truly trust. The Michael Gardner Agency is fortunate to have someone as outstanding as Athena representing their clients.
Athena, thank you again for the time, care, and professionalism you showed throughout this process — it truly made a difficult situation much easier to deal with.”
“Our experience with Kevin at Anderson & Black is best described as complete service. You will know your risks, options and specific details to make the best decision for you and your family. You won't get this level of service from an 800 number and the value Kevin provides is worth every cent.”
“Barbara was amazing!! She made switching my auto, home and adding umbrella coverage simple and easy and saved me a lot of money. She was a pleasure to work with and I look forward to working with them for a very long time. Highly recommend!”
“Bailey Lathrop has been our go to! She is seriously so skilled and knowledgeable. She is truly there for us no matter what our needs are. So thankful we have her and her expertise. Truly a God sent! Can’t recommend her enough!”
“We have had our insurance with Golden Insurance for over 25 Years. Dean's father took great care of us . Always honest fast and friendly. Thank You Dean - Rich and Carmen Regan”
“I've been very happy with my State Farm agent and team. They're responsive, knowledgeable, and always patient with my questions. Easy to reach when you need them, and it's clear they actually care about their customers. Highly recommend.”
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“Julianne was a great help when we needed to renew our insurance. She was very friendly and patient while we worked out the best new plan for us. It made the process feel easy and painless. I would highly recommend her as an agent and State Farm as a whole.”