McClain Insurance Services is an award-winning insurance agency focused on serving individuals and families for their car, home, boat, renters, condo, recreational vehicle, e-bike, umbrella, earthquake, and flood insurance needs. They represent the best insurance companies in the Pacific Northwest, including PEMCO, Safeco, Progressive, Travelers, Openly, Foremost, Palomar, GeoVera, and Hagerty, and are licensed in Washington, Oregon, Idaho, Utah, and Arizona. Founded in 1977 by Claudia McClain, the agency is co-owned by Agency Principal Nick Pembroke, CIC, and features a team of licensed agents, including Laura Paradis, ACSR; Caitlin Klosterman; Dova Smith; Ann Franklin, CISR; and Clay Conrad. The administration team includes Mary Fisher, and the Communications Director is Meghan Pembroke. Customers praise McClain Insurance Services for their excellent customer service, personable staff, and willingness to work with clients to find the best insurance solutions. The team has helped customers navigate complex situations, such as submitting multiple claims and finding coverage for a new vehicle, and has consistently provided friendly and knowledgeable support.
We have been using them for our insurance for years and always have a positive experience. Excellent, knowledgeable service every time.
July 2026
I've been a customer of McClain for over 10 years. They are wonderful, provide excellent customer service and always help me ensure I have adequate coverage for my vehicles. All agents here are great to work with and very knowledgeable!
July 2026
I have been with this insurance company for over 20plus years. The employees are all very knowledgeable and helpful. I no longer live in WA but still use them for car,house and umbrella insurance. Would recommend this company hands down
