The AT&T Store in Moses Lake offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Customers report excellent, helpful, professional, and knowledgeable service from the staff. Employees are described as warm, funny, and a pleasure to be around, taking time to resolve issues, give good advice, check accounts, and ensure customers understand their plans. The team caters to customer needs and helps with activations. While there can be a wait, the staff makes sure customers are acknowledged. The store environment is noted as having music. Overall, reviewers highly recommend this location for its outstanding service.
Stacy helped me change my services and she was excellent. She was so helpful and personable. I would give her 10 stars if I could. Thank you so much for your help. I appreciate it so much. Lorray
February 2026
“I want to give a huge thank you to the team at the AT&T store last night. One of the employees went above and beyond—stayed late after closing, and I’m so grateful for the effort.” I wish I caught his name!
February 2026
Christopher was a huge help and very knowledgeable. He had no issues answering my questions and was able to help us determine what plan was best for us. Very satisfied with his work!