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“Employee went above and beyond to make sure I was able to get the battery I needed. Website showed battery in stock, none were available on the floor. She went out of her way to look through their inventory and found what I needed. You don't typically get that level of customer service nowadays, so I was grateful for her commitment to making sure I got the item I needed.”
“Thank you Cole! My daughter was driving through Moses Lake and the pan under the car came loose. She was alone and distraught! I saw she was close to Jerry's NAPA Autoparts and I called them. Cole answered the phone and told me he'll help her out. He removed the pan and placed it in her trunk. What a relief! She was back on the road in no time! Thank you Cole!”
“The best shop in town for a smooth free claim and repair process! Alfredo Martinez and his team of experts go the extra country mile to make things happen! Don’t go anywhere else!”
“Mild to Wild repaired my Subaru Forester after a recent fender bender and it looks amazing! They worked work my insurance and made sure it was fixed properly. Thank you so much!”
“A few weeks ago I walked into this shop crying, after being treated like complete trash at the Windsor Vehicle Licensing place down the road. I was upset because I couldn’t get my license plate off the back of my car so I could put my new ones on and with being new in town I just didn’t have anyone I could ask that I knew. I came across a gentleman at the counter and with tears in my eyes I literally asked him if he could be my dad for a few minutes and help me get my plates switched. Without hesitation he grabbed some tools and came to my rescue. I offered to buy something but he just said he was glad to help. It really meant so much to me. I was completely overwhelmed when I walked in there and I left feeling very relieved. So thank you and shout out to my temporary dad behind the counter ?”
“Crescent bar customer
NO Charge - Wow!!!
Hey, we had batteries tested, all had a good charge. Battery Systems tech/owner tested them all, cleaned all terminals and said each is still a good battery, 1 to 2 years left jn them.
No charge
. He told us to clean all battery cables in a water & baking soda solution, scrub each with wire brush and reinstall.
Cart works Wow.”
“Great place with very helpful employees. I brought in a dead car battery and they were nice enough to charge it all the way up for free no charge whatsoever. I must say I was an overall satisfied customer, I highly recommend this place for all your auto part needs.”
9AM - 6PM
12174 N Frontage Rd, Moses Lake
Auto Parts
“Solid team, got me on the schedule very quickly, tried to recreate the issues I was having, asked if I would like to show him the issue as I drive it, went on a ride along with me and, had a technician in the service department diagnose the intermittent issue, and got parts coming. Will be fixed on Monday. Excellent service team. Thank you”
“I have a 2016 Chevy Camero. I had been re-ended. Smith Brothers Autobody made it look like it never happened. They worked well with me and the insurance company. I am very pleased with the whole experience! I highly recommend them”
“Ashley was great to work with. She matched the cash offer I received from Kelley Blue Book and had all the paperwork ready before I arrived, which made the whole process quick and easy. When their courtesy ride wasn’t available, she even offered to drive me home in her own car. She was incredibly kind, helpful, and went above and beyond to make sure everything went smoothly.
If you’re looking to sell your car, I highly recommend Ashley. She truly does what she can to work with you and make sure you get what you deserve.”
“Did an excellent job as far as I am concerned quick easy can’t even tell I had damage on the front end. They even washed my car and wiped down the inside. I would definitely recommend bills Auto Shop.”
“I don't need car parts often, but when I do, I turn to Caspian and the Jerry's Napa team. That guy is knowledgeable and incredibly friendly, and the store always has what I need in stock. I don't go anywhere else!”
“Brought him totes of parts for an engine I tore down. He handled the rebuild and advised me in the need for other parts to best suit the environment my motor will be ran in. Helpful and friendly. 2yr no issues with my motor”
“HI my name is Joseph Shinn. I work for BudClary as a salesman at The ford store and use this shop consistently and never and I mean never had any customer complaints when I give the rig back to new vehicle owners. I will continue to use these guys. A+”
“Excellent work. They replaced a damaged sliding door on my Caravan. Price was great and the work was done in good time. I would definitely use them again for any body work.”
“Came into AutoZone & Tarance helped me SO MUCH! He was able to find me all the parts I need! Appreciate the great help and walkthrough! Kudos to his customer service!”
“The Moses Lake, WA, walmart autocare staff is so professional and very quick I did not make an appointment and they took care of me anyway I was in a hurry, oil change, changed wiper blades. I recommend it any walmart in the country I've visited a few around the country and they all have the same professionalism and customer service.”
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“We had a great experience working with Michael. The whole team was very attentive to our questions and concerns. We would highly recommend Michael if you're looking to buy a new car. We weren't really looking and still ended up with one!”