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“Efficient, effective, personable. The exact kind of face and attitude you want to see when your phone is broken. Phone was in okay condition but screen was broken, they had it fixed by 1pm the next day despite being quite busy. Diagnostic/Consulting fee was put towards parts fee by the end too. Thank you Anthony, it's good to be able to listen to music whole driving again.”
“I went in needing some help in regards to a e-sim for a new phone. Chelsey was very helpful answered all my questions and was very quick getting everything set up for me. Highly recommend.”
“My phone locked with Apple logo and a line under it on the screen. Tried to unlock but would not even turn off. Next morning I took it to AT&T and thanks to JERICHO my phone was fixed!!!”
“Angel, along with Daniella, plus Jackie, the store manager that all works there was extremely helpful get my fiancée and my cell phone shopping ready and what plans would be available. They all provided the best customer service that I have ever seen in a long time. They was extremely knowledgeable and was a fantastic help. I am changing over tomorrow from another company due to lack of customer service that had happened when the original manager was moved to a larger city. From what I see, so far these workers here are fantastic, friendly, knowledgeable, and quite helpful. Thanks everyone.Just added, a couple days later I came back, the company Boost Mobile would not let me change my phone to Cricket... I will never use Boost again. I had them for ten plus years and their sevice got so bad.... It was very poor but everyone at Cricket did their best excellent work to please my fiancee and me.”
“Great experience. Converted my prepaid line to postpaid and also got a great deal on iPhone 17 Pro if I trade in my old device. Wasn’t expecting this switching will work but this guy (don’t know his name) did a great job. ???”
“Had to buy my wife a new phone so I came up to metro pcs here in Moses Lake, the sales associate Monica was very friendly and prompt with her service. I was in and out with a new phone in probably 10 minutes ( my fastest time ever in a Metro) and I very much appreciated that cuz I was busy with other things I had to do that day...All in all I recommend the store, It was clean and staff was welcoming and friendly...”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Kayla was incredibly patient and helpful. She encountered a problem she had never previously seen. But she was tenacious in her determination to remove my problem. I'm deeply grateful.”