Dick's Towing Inc. in Mount Vernon has received mixed reviews from its customers. While some praise the company's prompt response, fair pricing, and helpful staff, others have had less positive experiences. One customer appreciated the driver's quick assistance after a tire blew out, while another was disappointed when the truck did not arrive at the scheduled time. Another customer had a costly experience, with their car being totaled after an accident, but acknowledged the towing company's efforts to retrieve the vehicle from a ditch. Despite the varied feedback, the overall sentiment seems to be that Dick's Towing provides decent service when customers are in need, with several customers expressing gratitude for the kindness and assistance they received from the staff, particularly the driver named Nick and a helpful lady on the phone.
Staff was polite some of the other bidders were rude
April 2026
These guys are awesome. Showed up in 20 minutes and had me in my car in no time.
January 2026
Thank you so much for answering the phone the first time I called and quickly getting my job I needed done after hours for a reasonable price! Top level customer service
