Freightliner Northwest is a trusted and professional dealership located in Mount Vernon, WA, specializing in Freightliner and Western Star trucks, parts, service, and warranty. As an Elite Support Certified business, they offer a wide range of services, including engine, chassis, RV coach, bus, and Allison Transmission repairs. The facility features a 15-bay shop, trailer parking, and a comfortable drivers lounge with showers, Wi-Fi, and TV, making customer visits convenient and pleasant. Customers appreciate the quick and affordable service, with many reports of being in and out in about 15 minutes for small repairs like replacing mud flaps. The staff is known for being friendly, honest, and professional, providing clear explanations and good communication throughout the service process. Customers feel welcomed and valued, often sharing positive experiences about their interactions, including being included in meals or tours of their vehicles. Freightliner Northwest is capable of handling complex issues, such as troubleshooting trailer brake problems or addressing leaks and maintenance needs on large motorhomes and trucks. They are praised for going above and beyond, especially in stressful situations like broken windows, making customers feel cared for and supported. Overall, Freightliner Northwest earns high marks for trustworthy, courteous, and competent service, making it a preferred choice for truck owners and motorhome enthusiasts in the region. Their combination of professionalism and friendly service has fostered a strong reputation among satisfied customers.
Everything is good now. Overall is a 5 plus Actually Met some pretty good people. Brad's helped me out tremendously and Gary is a great mechanic. In my line of work everybody wants it done yesterday. So i expect the same. Gordon freight liner in Mount Vernon took care of business. Thank you.
June 2026
Thank you Brad for helping us out and making the rest of our process smooth and easy
May 2026
Great people and did awesome service on our motorhome. Only complaint is a tech left hand prints on the paint outside when scooting out and didn’t clean it up.
