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March 2024 by Brian Arnhold
I took my truck into freightliner northwest for a regen problem. I was told the truck was not running at the proper temperature and needed to replace the thermostats. After the $2500 repair my truck went from 175 degrees to 135 degrees. The truck will not do a parked regen now because the temp is too low
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January 2024 by Jerry Joe Black
Professional, quick, clean, organized, good people, stuck to the estimate, the big boss always looks stressed, cause its a stressful job, All the staff very friendly.Plus I saw a black bear in their parking lot at 7 am, run right by the front doors!
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December 2023 by Dennis Friend
Great service. Mike Dunn is the man!
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December 2023 by Courtney
My service writer Effie is absolutely amazing, helpful, kept me updated the whole process, was very thorough and informative. I cannot thank her enough for everything she has helped me with. I highly recommend requesting Effie when going here. Thank you Effie!!!
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December 2023 by John Kohout
Called for an appointment. Got in the next morning. They did an inspection on our RV, changed the oil, and filters.They were very polite and personable. Their price are very competitive. Customer Service is alive and kicking at Freightliner Northwest.
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October 2023 by Quinten Balfour
Pretty great service team all around. Staff is very friendly and they even dropped me off to my hotel while my truck was in service.They are honest and straightforward.Would recommend.
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October 2023 by Mike Johnson
I took my bosses semi in with paperwork they had it pulled up fast had the parts in stock much cheaper than ordering it online me and my boss loved it so much we're going to buy stuff through them for our trucks and tow trucks which have or can get fast
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August 2023 by Daniel Hammers
Guy in shop got me on my way in minutes. Refreshing for dealership shop.
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June 2023 by Rick Dodson
I had a driver show up at 7:am with no appointment. had an air leak and a road speed issue, they took care of him and he was gone in 25 min. First class operation. Customer care was above and beyond.
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May 2023 by Aaron Lajoie
This Freightliner was definitely 1 of the best I have been to. Mitch and Curtis were upfront on times to get in shop, very knowledgeable, also 1st time ever at a shop, ordered me dinner. JB and Vishal were the mechanics that repair my truck. Great job guys thank you. Not a cheap shop. Fair price. Definitely worth the money for quality of work and respect you get here. I Recommend them to anyone.
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May 2023 by Eric LaJuene
We got the best service here on our motorhome. They made us feel very special. Even gave us laundry facilities for our 1 week stay while waiting for a part from eastern Canada to arrive.
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May 2023 by Joy Seidu
Very nice helpful people their for getting Husband's truck fixed
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February 2023 by Khalid W
Best people to help you,service: they will try to help you as much as they can that was my experience with them also advising which is a rare thing now a days and I have to mention they gave me a complimentary inspection to identify the issue and was given the choice to go forward or not.Parts: very easy to communicate with, fast in helping you finding what you need even if they don't have it they tell you where to find it.God bless you all.
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February 2023 by Mike & Laura Henderson
Parts department treated me very well, finding parts for my older motorhome.
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December 2022 by Mohammed Al-Salami
Most employees are really friendly and the service is good
