GameStop is a popular destination for gamers and collectors, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, Nintendo, and retro gaming. The store also sells trading cards, sports cards, Pokémon cards, and other trading card games, along with gaming, anime, and pop culture merchandise such as collectibles, action figures, apparel, decorations, replicas, and board games. Customers can sell or trade old consoles, games, accessories, and phones for cash or store credit, and the store now also buys PSA graded collectibles like sports and Pokémon cards. Shopping can be done in-store or online with in-store pickup options. Customer experiences vary but often highlight helpful and friendly staff. One reviewer praised a salesperson named Jack for being patient and answering detailed questions, making the shopping experience enjoyable and inspiring more gaming time with family. Another customer appreciated the store’s organization and helpful staff when preordering Pokémon Scarlet and Violet, describing the process as fast and efficient. The store was also commended for being clean and well-maintained, with staff doing their best to ensure products like used Xbox One consoles worked properly before purchase. However, there are some negative experiences as well. One customer shared dissatisfaction with a staff member who was unfriendly, unhelpful, and showed poor attitude during a purchase, which was off-putting and disappointing. Overall, the store has a good reputation for variety and service, with recent management changes leading to improvements in store quality and customer service.
Some game pricing is too high in comparison with local retrogaming stores. They have a wide variety of games, consoles and accesories. They also have toys and games and collectibles. The attention was good!
February 2024
Friendly service they didn't have what I wanted but did send me to a location that did.
September 2023
Got in, got the gift card. Staff was friendly and helpful. I would recommend if need anything gaming wise.
