I am having issue with my eye doctor bill for the last 3 months. Calling the customer service back and forth with no resolution yet. I will cancel Premera as soon I can....
October 2023
My work-provided insurance hasn't been satisfactory. Many of the doctors it covers, particularly therapists and psychiatrists, have limited appointment availability. A significant letdown is the absence of coverage for ketamine treatment for depression, highlighting the deficiencies of this insurance provider.
July 2023
Very awful customer service. Some woman with strong southern accent and very impatient with answering patient questions. They may give wrong advice in treating symptoms.
At Premera Blue Cross our purpose is to improve customers' lives by making healthcare simple and easy. We provide health insurance coverage for businesses and individuals in Washington state (excluding Clark County). We're an independent member of the Blue Cross Blue Shield Association.
