Better Off Road Truck & Trail is a highly recommended automotive shop known for doing great and outstanding work. The crew is friendly, courteous, easy to work with, and provides awesome customer service in the shop, taking care of customers every step of the way. They are described as nice, fair, and great at their jobs, completing work smoothly and hassle-free. They handle a wide range of services, from routine maintenance and troubleshooting to complex fixes and upgrades. Their expertise includes exhaust work, transmission repairs, installing lift kits and oversized tires, brake system upgrades, lockers, fender flares, and steering and suspension repair. They are skilled at diagnosing and fixing persistent issues and are willing to handle challenging jobs. However, some customers note difficulty with phone communication, as calls may not be answered and the voice mailbox can be full. Despite this, their quality of work and commitment to making things right, even assisting in minor emergencies, earns them strong loyalty. Customers report they would continue to use the shop for any type of automotive work.
I feel a lot of these bad reviews are TROLLS! I lived in Oak Harbor for 30 yrs. Had a ton of work done by Jason. Never once was I let down.
August 2025
Rebuilt the rear differential on my truck. Everything was straight forward, good communication, and no unforeseen costs. It’s been about a month and it’s running great. Would recommend this shop. Thanks BOR!
June 2024
I trust this place with my 4x4. They do in at 8:00 our at 5:00 for me because I live a ways away. Nice staff.
