Avis Car Rental in Olympia is known for providing good customer service and reliable vehicles. Customers appreciate the friendly and accommodating staff, often mentioning that there is usually just one person working but they remain pleasant and helpful. The staff, including individuals like Brandon and Tyler, go above and beyond to assist customers, whether by explaining charges, resolving issues, or finding lost items. One customer highlighted how Brandon answered the phone directly, followed up diligently, and quickly arranged a replacement vehicle, demonstrating kindness, initiative, and a strong work ethic. Another customer praised Tyler for making their road trip enjoyable by addressing concerns promptly. The location’s convenience is noted, especially for those staying nearby. Although some vehicles, like certain Jeeps, may not meet expectations, the staff’s efforts to resolve problems are highly valued. Overall, Avis Olympia is recognized for its excellent customer service, attentive staff, and willingness to help with various situations, making it a recommended choice for car rentals.
Very pleasant experience all around with clean, well maintained vehicles. And as a debit card user, I can book same day and rent from this location.
June 2025
We lost a valuable item in the vehicle. We couldn’t find it so told them when we returned it. An hour later we got a call that it had been found while vacuuming. We were so thankful for their extra efforts to find it.
May 2025
This location was great to deal with as our hotel was around the corner. Tyler went above and beyond to address our concerns and we were easily on our way to enjoying our road trip through the National Parks.
