JCPenney has been a reliable shopping destination since 1902, offering a wide range of products such as fashion, home decor, beauty, and accessories. The Olympia, WA location features spacious aisles and well-stocked shelves, making shopping comfortable and pleasant. Customers often find great discounts and exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, which bring style and value to families. The staff is known for being friendly, helpful, and kind, with employees like Jennifer, Judy, Asa, and Carrie receiving particular praise for their exceptional service. Carrie, in particular, is appreciated for her patience and skill in photography, turning a challenging photo session into a positive experience. Customers also mention the store’s good selection and ample parking, although some note that there are often long lines at the home furnishings register due to limited open registers. Overall, JCPenney is valued for its helpful staff, quality products, and welcoming environment, making it a convenient choice for shopping needs.
This is one of my favorite stores in Olympia. I have a lot of clothes from them. I recently bought a new shirt & a new dress from them.
August 2026
They had a good sale going on but not enough inventory for the sale.
July 2026
Decent selection for a smaller location, friendly employees. This store seemed to be in much better shape than the Macy's in the same mall. Not sure why they have no open registers at the mall entrance though.
