Metro by T-Mobile at 7217 Martin Way E offers affordable prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who take their time to assist with device setup, email setup, and choosing the right plan. Many customers highlight the excellent customer service, especially from staff members like Ana and Jesus, who are described as kind, efficient, and informative. Visitors mention a significant difference in treatment compared to other stores, feeling welcomed and well assisted, often leaving with a new phone and a positive experience. While most reviews are positive, some customers express frustration with pricing and deals, noting unexpected charges and difficulties with activation. Overall, the store is praised for its helpful staff and great service, making it a preferred location for those seeking reliable assistance and good deals on prepaid plans and phones.
