Trek Bicycle Olympia West, formerly known as Old Town Bicycles, is a friendly and professional bike shop that offers the latest products from Trek and Bontrager. They provide service and tune-ups for bikes of any brand, making it easy for customers to keep their bikes in top shape. The shop is a great place to find the perfect road, city, mountain, or electric bike tailored to individual riding styles. Conveniently located in Olympia, the shop serves the surrounding communities and is near popular riding spots like Water Flume Trail, Fort Steilacoom Park, and Tiger Summit Trail. Customers appreciate the knowledgeable and welcoming staff, who go above and beyond to help with bike issues. Many reviews highlight the team's willingness to assist, whether it’s with simple repairs or more complex problems. One customer shared a story of how the staff creatively helped replace a missing axle so they could continue mountain biking that same day, demonstrating their generosity and dedication. Others mention the staff’s kindness, professionalism, and genuine desire to help, making customers feel valued and supported. The shop’s team is also praised for their willingness to learn and take on new challenges, such as working on scooters. Overall, Trek Olympia West is known not just for their quality products and services but for creating a positive experience and building lasting relationships with customers. Whether you're a beginner or an experienced rider, this shop is a welcoming place to find expert advice, great gear, and reliable bike maintenance.
Friendly, competent, don’t try to upsell services .
February 2026
Best bike shop ever. I've been commuting by bike for many decades, in several cities, and this bike shop ranks amongst the best of the best I've ever encountered.
February 2026
Excellent location, great customer service, great products.
