Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through their Rite Aid Rewards loyalty program. Rite Aid's mission is to improve the health and wellness of their communities through engaging experiences that provide customers with the best products, services, and advice to meet their unique needs. Customers confidently choose Rite Aid first for their everyday health and wellness needs because they consistently understand and exceed their expectations. Customers have had positive experiences at Rite Aid, with reports of clean facilities, friendly staff, and efficient service. The pharmacy staff are described as professional and courteous, though the pharmacy can sometimes be slow. The staff at the front counter are often helpful in assisting customers and greeting them. Customers have praised the convenience of having prescriptions ready at the promised time, and the pharmacist's efforts to find discounts for them. Despite some challenges during the COVID-19 pandemic, Rite Aid has been working to improve and provide a smooth experience for their customers.
Horrible customer service. Drive up never open and they never answer there phone. No wonder they’re going out of business
May 2025
If the pharmacy says it’s open at 8 am, you’d assume they’d be open. Nope. Just 3 pharmacy employees more concerned with talking about their personal problems than helping people
March 2025
This is by far the WORST pharmacy I have ever used. Huge delays in filling prescriptions and refills are always out of stock & have to be ordered.
