“Love buying shoes! All the better when you can buy them for yourself. This time, though, was for my grandson. Hitcthe jackpot. He got 2 pairs of sneakers and one pair lights up!”
“The employees at this store have consistently been helpful and spent time helping my son find a shoe that was not only comfortable but one that fit his style. I’ve gone into this store 3 separate times and every single employee provided exceptional service.”
“yesterday i went to store 018 at capital mall in olympia washington, while i was there the staff was so nice and were very communicative about their deals and just normal conversations, while they were ringing me up they were giving me cookies that had just gotten door dashed and they were so good, amazing experience i would highly recommend.”
“Near the Capital Mall, next to the Target. Large parking lot.
A good selection of shoes and decent prices.
But what I always want to highlight are the workers.
They were excellent and very helpful.
Customer service IS my gold standard for chain businesses.”
“Came in yesterday just to look around. But was immediately welcomed by a very bubbly girl who immediately made me feel welcomed. She helped me pick out the perfect pair of jeans that i absolutely love. Definitely will be coming back! Thanks for being awesome Oliva:)”
“I went here a couple days ago to exchange two pairs of shoes that I had ordered online and had mistakenly ordered the wrong size, and I wanted to leave a review specifically for the girl that helped me. I unfortunately didn’t get her name‚ but she was super sweet and helpful‚ made the whole process so smooth and easy. I just got the new sizes delivered yesterday and I love them a lot‚ they’re perfect!”
“This place has a lot of great shoe options at excellent prices. The employees seem very overworked and frustrated and on most days actually seem miserable. I love the bargains but hate having to interact with the employees who seem like you are bothering them when asking them for something. Overall, I find something every time I go in for shoes. Always great selection and sizes and places to sit and try the shoes on.”
“Shop here for my wife for birthdays, anniversaries, and whatevers. Great selection of clothing, footwear, earrings, bags. Not much in here she doesn't love. Not cheap, but prices reflect quality, and there's something for most budgets. Staff is polite and helpful. As long as we live in the area, I'll likely be back.”
“My grandson has cerebral palsy, he and his grandfather went in to find shoes. My grandson Wears braces and is hard to fit.The sales girl was wonderful treated my grandson like he was the most important customer to come in your store. It was a great experience.”
“Always a pleasure coming into this shop! I've never had a bad experience in the years I've stopped in. Customer service is top-tier and memorable for such positivity and helpfulness when either trading or buying. ☆☆☆☆☆”