Watches near Olympia, WA

“I cannot compliment Panowicz enough. I’ve worked with them on a custom piece and had repairs done on a family heirloom. First time was as long as 20 yrs ago and as recent as today. Their customer service is welcoming, helpful and not overbearing, and their work is impeccable. I won’t go anywhere else.”

“A few years ago the latch on my gold necklace chain broke and I took it to Ben Bridge at the mall for repair. They quoted me $80 and I said I’d think about it. On the way out I saw Charlie’s jewelry repair down the aisle and decided to get a quote from him. He looked at it, tweaked it with pliers and handed it back all fixed! “Wow, what do I owe you?” I asked, but he just waved me away and said “no charge.”
A year later my daughter had a broken necklace and I took her to Charlie’s. Once again he fixed it in five minutes and declined payment. “Because it was no problem, an easy repair.”
Today I brought in the same gold chain that he fixed before, because it had gotten hopelessly snarled and kinked. I also brought a silver brooch that had lost its pin. He said he would need to talk to his supplier to find out how much a new pin would cost before he could give me a quote. Then he fixed my chain in five minutes and once again waved away the fee. This time I insisted that he accept payment, and he laughed and said “I’ll add it to your bill for the brooch later then, ok?”
Charlie seems like an honest and generous man who knows what he’s doing. He has earned my business loyalty!”

“Jay is amazing! Jay ensured every detail was taken care of and took the time to find my sales history. I will definitely come back and buy from Jay. Excellent customer service!”