KeyBank is a reliable and customer-focused banking institution. Customers appreciate the seamless transactions facilitated by the attentive and personable staff, such as Amber and Shaun, who guide them through the process and ensure a pleasant banking experience. The branch is known for its low fees and friendly management, with the branch manager, John, making an effort to connect with local businesses. The only downside noted is the occasional long wait times, especially on Fridays, when there is typically only one teller available. Overall, KeyBank is praised for its personalized service and welcoming environment.
Shaun at KeyBank is awesome ! Every time I come in he always helps me very quickly and makes my visit to the bank very painless. I enjoy coming to the bank especially since each and every staff members warmly welcomes you in and there is always smiles ! Thank you Shaun and all of the KeyBank family
December 2022
It's a nice place to do your banking. The fees for services are quite low. The tellers are all very personable and friendly, management is attentive to any issues.
September 2022
Love how personable the staff are John the branch manager goes from business to business and introduces himself and Minsung the lead teller makes it a point to know your name and greet you once you walk in
