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January 2024 by mark toner
The manager lou is awesome. He helped me out with getting the storage for just a month and also was very helpful with getting the power turned on. I would definitely recommend extra space storage to anyone. They keep an eye on units and make sure your unit is secure. More places need a manager like lou around.
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January 2024 by Carol Olsen
A giant thank you to Lou at your Wellesley site. He made the process of securing a unit easy and efficient with utmost professionalism and friendliness.I will absolutely use this business again for short-term and long-term service.Thank you, Lou!
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December 2023 by Melanie Jones
The price is really high and rent tends to increase to often! Front exit gate was broken for about 7 months. If you didn't leave before 10 pm you are locked in! You can only have 24 hour access if you provide a business license number. The amount you pay every month you should have 24 hour access! I have an online reselling business that I run by myself so not required to have a business license at this point. I am denied the all hours access I need!
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December 2023 by Joel DeVries
I was very pleased with the quick and courteous attention that I received today from Andrew. He was very attentive and helped answer my question within 15 minutes. It was a pleasure doing business with Andrew today!Joel DeVries
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November 2023 by Nancy Veteto
Second time renting here. They employed the nicest most helpful people. Thought old manager Jennifer at the Otis Orchard location was great, new manager is just as good, friendly and great sense of humor.Location is in a good location and clean. I highly recommend Extra Space Storage.
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November 2023 by Antonia Raris
Quick online reservation process, and your unit is available immediately, a new lock is also left in your unit so it saves a trip to the hardware store when you need to drop your stuff off immediately. I was also called almost immediately after making the reservation and politely explained where our unit was and how to access it. The units are also fenced and in a calmer neighborhood- overall a very nice facility.
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October 2023 by Milana Snoen
Had to quickly set up a unit with them in an emergency situation and the gentleman (David, I believe his name was!) helped me through patiently and kindly. Cannot wait to use my unit and work with them through this new chapter of my life!
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October 2023 by Lisa Trott
The best management ever. So extremely helpful, and encouraging place ever! Otis orchards extra space goes the extra mile to make sure that I am happy with my choice for storage!
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October 2023 by Tony Womack
Experience is very enjoyable. Gentlemen, is the manager that we rented from was very pleasant? Would recommend renting here in any day of the week.
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September 2023 by Jacob Adrian
I had the pleasure of working with Chris at the Otis Orchards location, he was able to help me get a unit very quick and seamlessly, not to mention he was very informative and professional. Lou was also a big help in the very beginning when I made the initial phone call looking for a unit.
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September 2023 by Jacob Gallion
Both managers at sprague and Otis orchards locations always looking out for me. Always kind and helpful. Thank you!
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September 2023 by Stacy Adams
This is a very clean and safe area. Their customer service was very nice and friendly as well.
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September 2023 by Con B
Good, safe location (across from a school and a church) and decent/competitive prices. Lou, the store manager is a great guy. He is very helpful, accommodating and proactive. Checked out a lot of storage places in the area...This one's a keeper!
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August 2023 by Christina Norton
I called up there to get some information on a 10 by 10 storage unit. And Chris, provided me information in what can fit into the unit. He did advise me that he does not have a unit that size at the moment. He advised me on other locations in the Spokane area, has provided excellent customer service. I will reach out again when they have 10 by 10 units again, and hope Chris will be available to answer my questions, and I hope to work with him again going forward.
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August 2023 by Christy
We were able to get a unit rented, and got moved in, all very quickly. Helpful and friendly staff. Highly recommend.