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March 2024 by k B
Ordered 2 pizzas and 1 dessert pizza. Dessert pizza and 1 pizza was raw, inedible, didn't consume the pizza. Called, told were could *only* get a credit for their store because we "ate the pizza", told them we didn't eat it, offered to bring in the raw dough, "no no, that's fine, uh, we can give you a refund for them, um, we can't do that until the end of the night" , next day, no refund. Called again and was told manager would call, Steve called left a VM saying they would refund us, might take a week to show (Feb 27th), it's March 9th, no refund. Now will have to spend more time and money going to the physical location to see if we can get our refund. Ridiculous ordeal, all because they let a raw pizza and raw dessert pizza be served.-also, their response to the raw pizza being served "yeah, our ovens have been acting up", why would you tell me that? If you know that's the case be more diligent.
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March 2024 by Jacob Parent
I order from River city pizza fairly often. I ordered wings like I usually do and there was minimal sauce on them. It was obvious they poured a tiny bit on and sent them out. I called and the person on the phone was very nice about it and asked his manager, I could hear in the background the manager say “uh well what do you want me to do?” Which is VERY unprofessional. They told me it would be over an hour for some replacement wings or that I could have some added to my account. I accepted the free wings ONLY because of the person who answered the phone and the fact they were nice. I believe the manager should have fixed it asap since I am an often customer. I love River city and will continue to order from them. I don’t think that they should send out wings with this much sauce on them, I think the manager might need some training and some quality control might be needed.
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March 2024 by Lydia P
Every. Single. Time. I order delivery from River City the pizza is wrong. This is at least three times now. It sucks because the pizza is pretty good. This pizza is supposed to have black olives on it (and a garlic crust that I paid $1 extra for but I’m not sure if that’s it or not, sure looks and smells like regular crust). I called to confirm the mistake was theirs, not mine. It is theirs. Again. They want to take back the pizza I received when they bring the correct one. I have kids who are supposed to be in bed but are now waiting at least another half hour for a new pizza. What are they doing with the wrong pizzas? Tossing them out?
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March 2024 by Tara Depew
First time eating River City Pizza. Their homemade crust was perfectly baked. We had their BBQ chicken and every bite had chicken, bacon, caramelized onions and cheese. They don’t skimp on the toppings and the BBQ sauce was tangy and sweet. We will be returning!!
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February 2024 by Ken Nestor
Great pizza as always, fast and
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February 2024 by Carol Koehler
Primarily call in order for pickup or delivery. Not an eat in place. There are benches for waiting to pick-up at Otis Orchards location. Good Calzones.
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February 2024 by Tim Barnhart
Some of the best Pizza we have personally had. Wins hands down over any other big box pizza chain in town. The staff were all exceptionally friendly and fast.Would highly reccomend!
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February 2024 by Rachel G
the best
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February 2024 by Hugh Severs
Can’t speak to the atmosphere as it was a delivery, but food is always great (I think their pizza is the best in town). Wings are good, had the meatballs and they were good too. I don’t have super high expectations out of delivered wings (hard to keep them crispy in a plastic box), but their bone-in wings are always good and meaty. All of their food isn’t great. Highly recommend.
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January 2024 by Cindy Bock
I had heard good things about River City Pizza but had never tried it. What a nice surprise! Love the dough and sauce. The cheese and veggies are fresh and tasted great. We bought 2 pizzas for our group, we should’ve bought 3. I highly recommend trying River City Pizza!
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December 2023 by Michael Goodwater
Great Pizza, Bread sticks and amazing cinnamon sticks!!!
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December 2023 by Tammy Potts
Always friendly staff,always yummy pizza ?Vegetarian options: Plenty of non meat toppings availableDietary restrictions: My sister hates cheese and they always leave it off of her half!
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October 2023 by shelley hagelstein
I have always loved your pizza your crust is like the bomb and so is your white sauce that you put on it whatever that is you guys are
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October 2023 by di kegeles
We didn’t go in, so I don’t know about the atmosphere- we ordered online- it was super easy to customize the order- they got everything right, the pizza was great- toppings balanced with cheese and sauce, nothing overwhelming— the side salad was really well priced for what you got— and it came exactly when they said it would!!
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October 2023 by Nikki H
Always amazing from the Otis location. Everything tasted delicious, pizza came very shortly after scheduled delivery time.
