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March 2024 by Ashley
There is FREE popcorn and not just normal popcorn but buttery popcorn the service is amazing also the have a ton of items!
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October 2023 by Trecia Salazar
They are pretty helpful however prices on some items are just ridiculous
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October 2023 by Gage McCord
Great selection for packwood ! Come on in a see this amazing store!
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September 2023 by Emilee Davis
WORST CUSRIMER SERVICE EVER! Wow, we hurried before the closed and the guy kicked me out because he was having a coversation with a cop. Really? We needed just an extension cord and a hose so we can camp nearby. That was it. He REFUSSED to listen. He couldn't wait 5 minutes? Really? Amazing how rude that was! Now we won't have water or power all weekend. Guess if it doesn't affect you it doesn't matter. Thanks for the compassion.
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September 2023 by Jacob Davis
Came in towards closing and the store clerk kicked us out
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August 2023 by K Sheda
I always appreciated having the hardware store in town. Its nicely laid out and has most everything you need. It is pricey, but the convenience is worth it and I do like to support the local stores.I had purchased 5 pieces of lumber and went back the next day to exchange 2 pieces and return one. The young man at the store informed me very loudly that they do not return lumber and it posted 'everywhere'.#1 On my receipt, well ... at that point I have already purchased.#2 In the lumber yard, well ... he had gone to the lumber yard, not me, to get my order.#3 Up high on board between the 2 registers, I had not even walked past that sign and just went straight to paying at the first register inside the door.The young man was not empathetic and was authoritative toward me. I can understand the policy, to an extent, for wood that has been out of the store for a long time possibly in the elements. I had the wood in my possession less than 24 hours. Maybe make it a practice to verbally inform customers when they buy lumber? Customer service should still be practiced even if you are the only game in town.As for me, I won't be back. I could, and now wish I had, brought those 5 pieces of wood from Home Depot.
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July 2023 by Sean F.
Friendly staff and decent selection given the small town / remote location. Hours are limited relative to large metro area locations, as expected given the area.
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June 2023 by GTB
Only hardware store in town. Friendly & helpful service. A little pricey.
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June 2023 by Sav DeAtley
Cutest exterior of any ace I’ve been to!
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May 2023 by Colby Russo
Clean and good customer service
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January 2023 by J Money
Well organized and kept ACE, as you would expect from the ACE line of stores. Good selection applicable to the location and season. Competitive pricing that garners customers to visit the store vs shop online.
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November 2022 by Albert Justice
Amazing selection for a small town hardware store.
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November 2022 by Feb W.
Ace Hardware in Packwood's area? Cool.... I'm telling you, Packwood is such a small town yet they have the essential establishments you needed on daily basis. And having ace hardware in the area is such a relief. From bbq stuff to any tools you needed Ace Hardware got your back. Came in for poncho, shoe glue & some stuffs needed for a 9-day trip. Staffs were always helpful and cool. Ambiance is pretty good. They may not have carried all the stuffs you need but having this hardware here is really a good thing. They even sell bear spray but at the time we're looking for it they are out of stock. People grabbing 'em left and right. Located at the back of Mountain Goat Coffee Roaster, this establishment only have 3 parking spaces but don't get discourage, you can park with cautions somewhere within the area. Mahalo for reading and happy juandering fellow yeeps!
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October 2022 by Phyllis Cantor
Always helpful, and well stocked.
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October 2022 by Arlene Clarke
Packwood Ace was very friendly, cleanest store I have ever seen. It was the most well stocked store for its size I've ever seen. They started helping me and never quit until I was completelysatisfied. Their prices were reasonable in today's prices,I loved it.
