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11AM - 7PM
116 S 9th St, Tacoma
Clothing Stores
“Superior quality and design. Laid back/warm environment. Stress free shopping experience. Made local by locals. Going to on a trip to SD I will only be wearing eTc”
“The manager on duty as well as the rest of the crew there when I went in were super friendly and helpful, and so kind! Everything was so easy to find too. Thank you, I’ll be shopping at this location again”
“We were able to find exactly what we needed--waffle pants! The store environment is welcoming and kind too. We will definitely return here to purchase other items. They have a lot of used uniforms for a good price!”
“Came in here to buy a suit for my son. The first woman to help us wasn’t very friendly or informative. However another salesman, Keyari (forgive my spelling) took over and was amazing. He was beyond helpful and knowledgeable. He made the experience fun and easy. He had an answer to every question and solution for each of our requests. Give that man a raise! He deserves it!”
“Found tons of great clothes for my daughter but what's better... I set my wallet down and left it behind and the HONEST and AMAZING staff kept it safe. All my cash, card, and personal items still there!! I'm so beyond grateful for each of them!! I know my daughter will be excited for her gifts and we will DEFINITELY be back in to get more ❤ We had a very Happy Valentine's Day Experience!!”
“This location has been my favorite to visit by far, customer service has friendly and energetic faces that welcome you as you shop around the store, very clean very organized, first clothing store I have noticed always has a clean fitting room area , some of the staff like to talk bad about other staff loud and in front of customers like myself I witnessed this day of visit, but other then that enjoyed my shopping, my thanks to the cashier girl with the tats on the right arm she was awesome sorry I didn't catch your name”
“Really nice store, the clothes are great and have cool and unique designs and are comfortable. Also they have an awesome selection of funko pops. 5/5, will be back. ?”
“Candice, is the epitome of excellent customer service. I was looking for a wind resistant safety jacket and she showed me several options of which had different qualities. She went above and beyond. She offered me water and even gave me some trail mix. I felt like I was at Nordstrom or the Mercedes dealership. I ended up spending almost $400.00 and it was worth it. ???????? Thank you!”
“Love Buckle, great selections, I love their sweaters and jeans.
Associates are very knowledgeable of the product, friendly, and serious about building you a wardrobe. ?”
“Thanks for the great customer service. I had a return that I knew was a few days beyond the authorized period for exchange and return. I asked politely if the manager would accept the dress and shirt since I had just got back from a vacation. She listened politely and honored my request. I have been a loyal Nordstrom customer throughout my adult life and I am so grateful that the exceptional care and respect continue.”
“The associates were very friendly and service oriented. They showed us all the products we asked about and even gave us a gift box. Great customer service from everyone!!”
“My sales guy, I think his name is Jaz. Really helpful and really asked the correct questions to make sure I got what I needed. Almost wanted to give my business card. He deserves a promotion.”
“Amazing variety of things from back home..the workers there are very nice Patricia was very helpful and has excellent customer service.I recommend shopping at this store...”
“Found several things we were looking for, staff was friendly and helpful.Store was a bit messy bc there were tons of clearance racks and several things with no tag we picked up off the clearance each were full price”
“Great place to watch a ball game on a summer afternoon. I hold summit club tickets which have a couple places you can watch the game and enjoy unlimited beer/wine and snacks. Bob who works in the summit club is the best! Takes his job serious but is also fun to talk to. Bella (server) is also a great worker. She takes orders without mistakes and always has a smile on her face.”
“I ordered some jeans for my son, they shipped from the Puyallup store and arrived the next day; they even included a nice handwritten note. I really appreciate the quick service!”
“Old Navy is a crap shoot. I’ve shopped there for years because they have my size and I appreciate that. But, their prices have gone way up. I shop the sales and usually find one or two things. The quality isn’t the same as before but I appreciate the styles.”
“Since visiting WA this trip I've been here 3 times already and each time I leave satisfied and carrying a whole bunch of stuffs! Affordable and budget friendly while shipping on a budget.
The store was a bit unorganized, but considering my time of visit was near closing its understandable, the cashiers are my favorite they we welcoming and asked the right question and knew to anticipate my shopping concerns.
Found a lot of hidden treasures durimg every visit!”
“I found some shoes I was about to pay 180 for on amazon. I love Ross my only problem is everybody buys all the good stuff. I will be back to get another pair of shoes.”
“I was impressed to see that Zumiez at the Tacoma Mall has stepped it up and added more female skater items! They also had an awesome sale going, and I got great items at affordable prices for the holidays!”
“First of all, the south hill mall Express is always clean and organized. I came here last minute for a company party. Katherin was very informal and helpful with the specific look I was looking for. A holiday suit. Thank you.”
“The store is absolutely amazing I love customer service here it reminds me of a California store they have so many options and so many things to choose from from jewelry clothing fashion attire to toys.”
“Was shopping with a friend for a ball gown. My friend had some specific needs, a dress with sleeves and extra large. All the other dress shops we went to had small inventory and were 3 x as expensive. This shop was amazing. Beautiful dresses and the prices were awesome. Chong was nice and very helpful. We were apprehensive to go into this store at first because it is in a huge mall like building with lots of shops in it, but we are so happy we did. Chong was amazing!! Thank you!!”
“Shout out to Lali for helping me purchase jeans yesterday for my wife and I. I think I was in there about 20 minutes trying on 7-8 pair; and found the exact pants I wanted and two pair of jeans for my wife. Really enjoyed the experience. I have been there many times over the years, and will continue to pay for the most expensive, beautiful jeans just for the customer service. They were really busy and the manager kept their cool. There is respect between team members, lots of please and thank you. They even folded the jeans and put them in a bag neatly and walked around the counter to hand it to me. Thank you Lali and crew,
Dr. and Mrs.”
“Went to Good Luck Shop for the first time today and I’m so excited to shop there again - such cute stuff and really great service, and a good range of sizes as well!”
“I was out there for Thanksgiving and was searching for any Polynesian stores to satisfied my needs. And this is the spot me and my husband and daughter found. We got ourselves a pair and our daughter her favorite ie lavalava. I would definitely go again for my next trip to Washington.”
“We love H&M! My only issue is that it's often pretty messy, but if that's what it takes to get some super great deals- I can hang with it! They also have really great customer service and I always leave feeling like I got a great deal! They have an awesome kids section and especially love when I can find matching gear for my kiddos!”
10AM - 8PM
4502 S Steele St, Tacoma
Clothing Stores
“Karina with a K was a horrible individual. I was so close to losing my cool, but for obvious reasons I can’t. But I was there twice over the last two days and I spent my childhood roaming these hallowed halls (when the Bon Marche was here), so I couldn’t let the incredible work of literally every other employee and the manager go unnoticed. Though Karina said “may you have the holiday you deserve,” and I was briefly tempted to correct her error, the manager and the other regular staff helped me, my sister, my brother yesterday. I’ll call corporate separately about Karina, and speak to her about unprofessionalism, but this store is full of staff that cares, and that deserves to be celebrated, especially during the holiday season. Super props to the manager. As most people, I’ve shopped at H&M for years, and to grab gifts and fast fashion finds, but knowledgeable, kind staff take the experience to the highest level. Again, Karina was horrible, but literally every other team member was kind, informative and intelligent. Kudos to the management team”
“I travel a lot for work and very much do not enjoy shopping. However, this store changed my mind at least for the day. From the moment I walked in, the team was great, I was able to find a new pair of pants in my size quickly. Highly recommend this location!”
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“I haven't been in since the pandemic began. First time back today. Wow it's changed. More things. Lots of ppl there shopping today. Items overall seemed to be of better quality. Monday wed and sat is 50% off everything in store.”